Security Manager

About us at Hounslow

We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.

We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.

About our Commitment to Diversity and Inclusion

We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.

We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.

As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.

Our Benefits

If you join us, you’ll have access to a range of employee benefits. Read more about these here.

About The Role

This is an exciting opportunity to join our in-house security team located at Hounslow House. We are looking for an experienced Security Manager to develop and implement a strategic service plan and to lead and support the security team in the delivery of effective and efficient security services, ensuring that the service meets the evolving needs of the business of the council.

You will lead on the strategic planning of the day-to-day security service. Including the safe and secure use of Hounslow House for staff, partners, councillors, local residents and other visitors.

About The Team You’ll Be Working In

You will report directly to the Buildings Manager and be working with and supported by other members of the wider Facilities Management team who provide services to Hounslow House and other council sites.

You will manage a security team consisting of two Lead Security Officers and ten Security Officers. The service provides cover 7 days a week (excluding Bank Holidays) between the hours of 0700-2300hrs.

The Security Manager main tasks are to oversee the delivery of the static security service in public areas, security control room services - including the operation of the CCTV services, access control, lift controls, fire and intruder alarm systems. To develop the security team and ensure the renewal of SIA licences and refreshers for First Aid, Fire Marshal and Customer Service training.
The Security Manager is also the site ‘Incident Co-ordination Officer’ responsible for the incident management and response within Hounslow House.

Hounslow House is the London Borough of Hounslow head office. The main public entrance area has meeting points for front line staff to meet with residents; this area is also used as an event space and has a coffee shop. The public library is located on the 1st floor. On the 6th floor there is a multi-function space for meetings and large events.

About You

If the points below resonate with you, we’d love you to put in an application:

1. You are an experienced people manager with a minimum of 3 years’ experience, in managing and developing a security service within a large organisation, including contributing to service reviews and the implementation of change.

2. Your knowledge of best practice, dealing with challenging situations and team working will be second to none, and you value collaborative leadership.

3. You know how to communicate well, written and verbally. Your ability to engage with complex issues and communicate these clearly and simply is one of your strengths. Experience of writing reports and completing audits e.g., GDPRA for CCTV privacy impact assessment and operational procedures.

4. You are skilled in the use of ICT - using word, outlook and excel, with the ability to transfer this knowledge to use the LBH in-house software and building management systems.

5. You have experience of incident management and response, including the planning and delivery of statutory fire marshal training and performing evacuation drills.

Read more about the work you’ll be doing in the Role Profile.

Qualifications:

• SIA Accreditation: Door Supervisor CCTV

• Security Industry Authority

Essential for The Role:

Enhanced DBS

Read more about the work you’ll be doing in the Role Profile.

When Interviews Will Be Held And Who To Contact

The key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact:

Email: Michael.Sweetzer@hounslow.gov.uk

Telephone: 0208 583 6377

Interviews for this job will be held on: 8th and 9th June 2026.