Parking Services Programme Manager
London Borough of Hillingdon
Green Spaces, Environment, Health & Safety£48,003 - £52,194 per annumFixed termCloses: 17 May 2026
About the role
Hillingdon Council is seeking a Parking Services Programme Manager to lead the delivery of a portfolio of parking-related projects. This is a pivotal role at the heart of our ambitious modernisation agenda, ensuring we deliver efficient, high‑quality services and maximise value from our parking functions.
Reporting directly to the Director of Community Safety & Enforcement, the postholder will work across Council departments, with senior leaders, elected members, project sponsors and external suppliers to deliver important service improvements and change.
This is a unique opportunity to shape the future of parking services in one of London’s largest boroughs.
As Parking Services Programme Manager, you will:
- Plan, manage and deliver a portfolio of complex, strategically important projects across Parking Services.
- Build and coordinate multi‑disciplinary project teams to deliver agreed outcomes on time and within budget.
- Champion innovation and identify opportunities for enhanced customer experience and operational efficiency.
- Work with our contracted service providers to ensure contracted services deliver resident focussed outcomes and maximum value.
- Gather and interpret key data to support effective management and decision‑making.
We are seeking a motivated, collaborative and forward‑thinking professional who brings:- Proven experience delivering major change projects in a parking services or similar complex operational environment.
- Understanding of parking and related services in local authorities.
- Excellent interpersonal skills, with the ability to influence, negotiate, and build strong relationships at all levels.
This is a one year, fixed term role.
About us
- We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work-life balance, financial wellbeing, health, and professional development.Here’s a comprehensive overview of the fantastic benefits we provide:
- Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
- 36 Hour Week – Enjoy a standard 36-hour workweek for all full time staff.
- Generous Holiday Entitlement – increasing with length of service (for non-casual roles).
- Hillingdon Sports & Leisure – Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough.
- Salary Sacrifice Schemes – option to join schemes for cycle purchase, electric vehicle leasing and additional voluntary pension contributions (subject to scheme rules).
- Cycle to Work – Eco-friendly commuting with our cycle purchase scheme. We also provide bicycle parking, lockers, and showers at the Civic Centre.
- Local Government Pension Scheme – access to Local Government Pension Scheme and membership to the Credit Union.
- Vivup Benefits – Access a variety of offers and discounts through our Vivup Benefits.
- Mental Health Support and Counselling Services – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues. Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.
- Travel Support – Make your daily commute easier with our season ticket loans and free car parking.
Equity, Diversity and Inclusion Statement
At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. This commitment means that all employees, job applicants and others who work for us will be treated fairly.
The aim is for our workforce to be representative of all sections of society and Hillingdon residents so we welcome applicants from a wide variety of backgrounds. We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities.
Join us in building a workplace where everyone feels respected, able to give their best and be themselves at work, whilst contributing meaningfully to our organisation's success.
Recruitment Information
Hillingdon Council operates a guaranteed interview scheme for candidates with disabilities that meet the essential criteria for the role and wish to be considered under this scheme. We believe in the option to choose, so candidates declaring a disability have the choice to opt in for consideration under this scheme, on a ‘per application’ basis.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expect all staff and volunteers to share this commitment.
Some posts are subject to The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2019 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
In addition to verifying Right to Work in the UK and a new starter health questionnaire, the post is subject to the following pre-employment screening:- 2 years of Referencing
Please note: Priority will be given to those at risk of redundancy within Hillingdon Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.
It may be necessary due to a high volume of applications to close this role early. We therefore recommend you apply as soon as possible to avoid disappointment.