MIS Support Officer, Salary G6/7 £39,276 - £48,003pa

Starting Well - Traded Services

Are you a dynamic and self-motivated individual with a passion for data and the ability to deliver a high level of customer service?

Havering Council are looking for a MIS Support Officer to work in the LMIS traded services team, with a strong customer service focus to deliver support to schools with its use of MIS systems.

You’re not just supporting systems — you’re supporting outcomes for children. Working with a highly credible, supportive and fast-paced team of MIS support officers you’ll combine customer service, data accuracy, problem‑solving and technical curiosity to help schools operate efficiently and confidently. Every day brings variety: resolving MIS and finance queries, providing training, building effective relationships with school staff and creating guidance documentation all while developing your skills and career.

About You

You will have previous customer service experience, have supported a range MIS systems, provided training and statutory guidance, have an expert level of working with Excel whilst being able to maintain a high level of data proficiency and integrity.

You’re organised, customer‑focused, confident with data and eager to learn. You enjoy helping people, solving problems and improving processes. You communicate clearly, work well in a team and take pride in accuracy and professionalism as well being able to proactively react to changing priorities.

You will have experience of working with school-based MIS and finance systems, data visualisation tools and cloud-based platforms typically used in education and a teaching environment.

Your excellent communication, data analysis skills and ‘can do’ approach will be essential to your success in your ability to work as part of the high demanding team and develop effective working relationships.

For an informal discussion about the post, please contact Shahid Sahil on 01708 431858 or shahid.sahil@havering.gov.uk.

Closing date: Sunday 6^th September at 9pm

Interview date: Friday 11^th September

Please view Job Profile here

Additional Information

We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering.

The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

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