Grade 4- £32655-£35109pro rata (0.66 FTE only 23.5 hours per week) Part Time Adults Brokerage and Direct Payments Support Officer

The successful post holder will work closely with service users and stakeholders in the maximisation of their budget. They will ensure that all funding sources including personal contributions are harnessed for a smooth management of care and support and the successful use of direct payments. The postholder will in addition support the accreditation of personal assistants to ensure that there is a flow of workers to support our personalisation agenda and successful transition from traditional services to personalised services via use of direct payments.
The worker will play a key role in ensuring that employer liability insurance is renewed monthly to support the fulfilment of statutory responsibilities so those using direct payments are not exposed.
Recouping unused funds from the prepaid card portal is an important function of the role as it ensures that public funds are utilised effectively. The accreditation of personal assistants will form part of their role.

The successful candidate will ideally be a team player, hardworking, patient, empathetic to the needs of vulnerable people and be able to be an advocate where required.

To be successful, they will have knowledge of systems in use such as Liquidlogic and Teams and have an excellent customer service skills.

For an informal discussion about the post, please contact Olayinka.Oko-Jaja@havering.gov.uk

The closing date for the receipt of applications is 31/10/2026, however interest in this job may be high and we therefore reserve the right to close the vacancy early.

You will be notified if your application has been successful. Interview date to be confirmed.

Please view Job Profile here

Additional Information

We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering.

The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.