Overview

The London Borough of Harrow is seeking to recruit an experienced and motivated Team Manager to lead our Multi-Agency Safeguarding Hub (MASH).

Working within a dynamic multi-agency environment, you will lead and support a team of professionals, working closely with partners including Police, Health, Education, and other agencies to deliver coordinated, high-quality, child-centred safeguarding responses.

As part of our ongoing improvement journey, you will play a key role in embedding a relationship-based, strengths-focused approach, to support clear risk analysis, balance strengths and concerns, and inform effective safety planning, while promoting a culture of curiosity, collaboration, and professional challenge.

This is a pivotal leadership role at the front door of Children’s Services, where you will oversee the effective screening of contacts and referrals, ensuring timely, proportionate, and defensible decision-making to safeguard children and young people.

About You

We are looking for a strong and compassionate leader who can demonstrate:

Significant experience in children’s social care, with a strong safeguarding and child protection focus
Proven experience within a MASH, front door, duty, or assessment service
A clear commitment to relationship-based practice, recognising the importance of building meaningful engagement with children, families, and partners
Experience of applying or embedding relationship-based/strengths-focused approaches, particularly in assessing and managing risk
Strong leadership skills, including reflective supervision, and developing staff
Experience of leading teams through service improvement and embedding good practice
Confidence in making timely, balanced, and defensible decisions in a fast-paced and high-pressure environment
Demonstrable experience of effective multi-agency working, valuing partnership and shared responsibility
Sound knowledge of relevant legislation and statutory guidance and any relevant reforms.
Experience of quality assurance and auditing, with the ability to support continuous learning and improvement
Strong communication skills, with the ability to challenge, influence, and build positive professional relationships
An understanding of performance, demand management, and service pressures, with the ability to respond thoughtfully and strategically

Related Documents

For more information, please refer to the Role Profile/Selection Criteria