Working hours: 30 hours per week (banking 24 minutes per week towards the shut down between Christmas and New Year)

Harlow Council is looking to recruit a Reconciliation and Income Control Officer to join our Revenues & Benefits Team.

We are looking for a self-motivated, professional individual with some experience of working in an income / cashier role, preferably within a Local Authority.

Ideally you would have some knowledge of the responsibilities and procedures required for the control of the collection, payment and receipt of all monies due to and from a Local Authority, including council tax, business rates, rents and sundry debts.

In addition to this, you should have good communication skills and the ability to analyse information and produce concise reports and statistical information.

You should have:

Good problem-solving skills
An ability to work on your own initiative
An ability to work to a high level of accuracy and with attention to detail
Good knowledge of Word, Excel and other Microsoft products
Experience of working on the Civica Open Revenues system, Civica Income Management system or similar software systems would be advantageous

This is a challenging role within the Revenues and Benefits Service for Harlow Council and a great opportunity to work in Local Government.

Interviews will be scheduled for week commencing 12 October 2026.

For an informal discussion about this role, please contact Paul Montgomery, Senior Manager (Support & Development), on 01279 446249 or Shaun Wilkinson, (Senior Manager Revenues), on 01279 446242

Harlow Council is committed to equal opportunities and welcomes applications from all sections of the community. We offer flexibility with purpose through our Dynamic Working approach. While office-based work is the norm, most full-time employees attend the workplace at least four days per week (pro rata).

We also support a range of flexible arrangements to help balance work and personal life and provide health and wellbeing initiatives and an employee assistance programme.

As a Disability Confident Employer, we guarantee an interview to disabled candidates who meet the Essential Criteria on the Employee Profile.