Working hours: 37.5 hours per week (banking 30 minutes per week to be used towards the shutdown between Christmas and New Year)

Harlow Council is looking to recruit a full-time Homefinder Officer to work on a two-year fixed term contract.

You will be working in our busy Housing Options & Advice Team, providing a customer focused front-line service. Flexibility, self-motivation and working on your own initiative are important in both the working environment and the customers that require our services.

This is an exciting time to join our team, following the implementation of a new IT housing allocations system, together with a revised Housing Allocations Scheme (Allocations Policy). This has improved the service and access for our customers and streamlined our processes.

The Homefinder Officer is responsible for day-to-day management and processing of Housing Needs Applications for both transfer and homeseeker applicants and the allocation of accommodation. Coordinating mutual exchanges both internally and externally, liaising with other local authorities and registered providers.

The successful candidate will be able to demonstrate front line Local Authority housing experience, ideally within an allocations environment, and have knowledge of Part-6 of the Housing Act 1996 (Allocations). You will also have GCSE English and Maths (grade A-C or minimum Level 4 or equivalent) and excellent communication and negotiation skills.

For an informal discussion about this post please contact David Cranny, Housing Options and Advice Team Leader on 01279 446289

Harlow Council is committed to equal opportunities and welcomes applications from all sections of the community. We offer flexibility with purpose through our Dynamic Working approach. While office-based work is the norm, most full-time employees attend the workplace at least three days per week (pro rata).

We also support a range of flexible arrangements to help balance work and personal life and provide health and wellbeing initiatives and an employee assistance programme.

As a Disability Confident Employer, we guarantee an interview to disabled candidates who meet the Essential Criteria on the Employee Profile.