Working hours: 37.5 hours per week (banking 30 minutes per week to be used towards the shutdown between Christmas and New Year)

Are you a motivated individual looking for an opportunity to work proactively in a friendly, efficient and customer focused work environment? If so, we are seeking a Housing Assistant to work in our Home Ownership team.

The successful applicant will work as part of the Housing team supporting the work of the team as required. You will deal with and support specialist housing management professionals as required, which may include:

Leaseholder Management
Service Charge Collection
Right To Buy
Anti-Social behaviour
Tenancy Enforcement
Garage Management

You should have:

Experience of working in social housing or the voluntary sector.
An understanding of current Housing issues would be an advantage.
A proven track record of working within a pressurised, customer focused environment.
Ability to communicate effectively and diplomatically at all levels.
Ability to work/attend meetings outside of normal working hours.
A driving licence and access to a vehicle or other satisfactory means of transport.

Please note, there will be a short test to undertake as part of the interview process.

For an informal discussion about this role, please contact Gaynor James, Home Ownership Manager, on 01279 446376 or Claire Hicks, Home Ownership Manager, on 01279 446374

Harlow Council is committed to equal opportunities and welcomes applications from all sections of the community. We offer flexibility with purpose through our Dynamic Working approach. While office-based work is the norm, most full-time employees attend the workplace at least three days per week (pro rata).

We also support a range of flexible arrangements to help balance work and personal life and provide health and wellbeing initiatives and an employee assistance programme.

As a Disability Confident Employer, we guarantee an interview to disabled candidates who meet the Essential Criteria on the Employee Profile.