Working hours: 37.5 hours per week (banking 30 minutes per week towards the shut down between Christmas and New Year)

Are you a motivated and experienced housing professional looking for the opportunity to work proactively in a friendly, efficient and effective customer focused environment?

Harlow Housing Service is moving forward and as a Housing Officer – Fire Safety you will work as part of a team, directly responsible for fire safety matters across the town.

You will be directly responsible for the service delivery of areas such as:

Breaches of tenancy conditions relating to fire safety issues
Ensuring fire safety recommendations are completed within agreed timescales
Working closely with the Fire Service to reduce the risk of fire at council owned properties
Providing advice and assistance on fire safety matters
Ensuring service standards and high levels of customer satisfaction are achieved.

You should have:

A sound working knowledge and experience of housing management gained in social housing or the voluntary sector
A clear understanding of current housing and fire safety legislation and regulation
Experience of working with the Fire Service and other fire experts on fire safety matters

You will possess good communication, administration, IT and problem-solving skills, demonstrating an ability to work in a busy and demanding environment. You will have experience working within a pressurised, customer focused environment; coupled with the ability to communicate effectively and diplomatically at all levels.

You will need to be available to work or attend meetings outside normal working hours. A driving licence and access to a car or other satisfactory means of transport is required for this post.

For an informal discussion about this role, please contact Emmanuel Nortey, Estate & Tenancy Team Leader (Property), on 01279 446336

Harlow Council is committed to equal opportunities and welcomes applications from all sections of the community. We offer flexibility with purpose through our Dynamic Working approach. While office-based work is the norm, most full-time employees attend the workplace at least three days per week (pro rata) (four days per week from September 2026).

We also support a range of flexible arrangements to help balance work and personal life and provide health and wellbeing initiatives and an employee assistance programme.

As a Disability Confident Employer, we guarantee an interview to disabled candidates who meet the Essential Criteria on the Employee Profile.