Team Manager (HRS Voids)

Job description

Contract Terms

Starting salary: PO3 (£45,750 – £49,056)
Contract type: Permanent
Hours per week: 36 per week, On site
Closing date: 12th July 2026
Interviews: Week Commencing 20th July 2026 (TBC)

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the Role

We are seeking an experienced and driven Team Manager to lead the delivery of our voids (empty homes) repairs service, ensuring properties are refurbished quickly and to a high standard before being re-let.

In this role, you will be responsible for the day-to-day management of void operatives, coordinating works to ensure properties are turned around efficiently, safely and in line with agreed timescales and quality standards. You will oversee workloads, monitor performance, and ensure compliance with all relevant housing, health and safety and regulatory requirements.

The role requires a strong focus on minimising void turnaround times, improving productivity, and ensuring value for money, while maintaining a high standard of workmanship and customer-ready properties.

About the Team

You will manage a team of void operatives, working as part of the wider Housing Repairs Service. The team is responsible for preparing vacant properties for new tenants, delivering a range of repairs and refurbishment works including carpentry, plumbing, decorating, and general building maintenance.

The team works closely with surveyors, works co-ordinators, housing management and contractors to ensure properties are returned to a lettable standard quickly and efficiently. There is a strong focus on collaboration, performance and accountability, with a shared commitment to delivering safe, high-quality homes for residents.

This is a fast-paced and operational environment where effective planning, teamwork, and communication are key to success.

About You

You are a proactive and results-driven leader with strong experience in housing repairs or property maintenance, ideally within a local authority or social housing setting. You bring a track record of managing operational teams, driving performance and delivering high-quality repairs services in line with service standards and regulatory requirements.

Comfortable working in a fast-paced environment, you are skilled at balancing operational delivery with continuous improvement, using data, systems, and stakeholder insight to enhance service outcomes. You lead with accountability, foster collaboration, and are committed to delivering a customer-focused, efficient, and compliant service.

We are looking for candidates who can demonstrate:
•    Strong knowledge of responsive repairs and/or voids processes, including refurbishment standards, turnaround targets, and lettable criteria
•    Experience managing frontline operatives and/or contractors, including performance management, quality assurance and addressing underperformance 
•    Ability to plan, organise, and prioritise workloads effectively using scheduling systems or mobile workforce technology 
•    Proven track record of monitoring KPIs, analysing performance data, and driving service improvements and efficiencies
•    Good understanding of health and safety legislation, compliance frameworks and landlord responsibilities within housing repairs
•    Strong communication and interpersonal skills, with the ability to build effective relationships with residents, colleagues, and contractors
•    Experience contributing to service transformation, continuous improvement, or change initiatives to enhance customer experience and service delivery 
•    Ability to manage budgets and resources effectively, ensuring value for money while maintaining quality standards
•    Experience working within a local authority or social housing environment 
•    Relevant trade background or working knowledge of multiple building trades 

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.

Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.

Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact ResourcingHub@haringey.gov.uk.