Business Support Officer – Pendarren

Job description

Contract Terms

Starting salary: S01 PENDARREN (£34,434 – £36,363) (Pro Rata)
Work Location: Pendarren House Outdoor Education Centre, Llangenny, Crickhowell NP8 1HE
Hours per week: Part-time, 24.0 hours per week
Contract type: Permanent
Closing date: Sunday, 19th April 2026 at 23:59

About Pendarren

Pendarren Outdoor Education Centre, nestled in the scenic Brecon Beacons National Park of Wales, offers a transformative experience for learners of all ages. Surrounded by breathtaking natural beauty, Pendarren provides a unique setting for outdoor education programs, fostering personal growth, teamwork, and environmental stewardship. With a diverse range of activities including rock climbing, orienteering, and bushcraft, participants are immersed in hands-on learning experiences that challenge and inspire. Guided by experienced instructors, visitors embark on memorable adventures while developing essential life skills and a deep appreciation for the outdoors. Pendarren Outdoor Education Centre is more than just a destination; it’s a gateway to discovery and lifelong learning in nature’s classroom

About the Role

The Business Support Officer role at Pendarren is central to the smooth and effective running of the Centre. You will provide vital administrative and financial support to the Head of Centre and wider management team, ensuring our operations run seamlessly. From managing bookings and handling enquiries to processing invoices and maintaining accurate financial records, your contribution will help the Centre deliver the highest standard of service to our visitors.

Working closely with instructors, domestic staff, and colleagues across our London based support functions, you’ll act as a key link between teams—helping information flow efficiently and supporting the Centre’s commitment to an excellent guest experience. Your work will underpin the day to day running of the Centre and enable others to focus on delivering memorable and meaningful experiences for the children and young people we serve.

About the Team

Our team at Pendarren is a dynamic group dedicated to providing an amazing experience to the children and young people for some of whom, their time with us will be their first experiences of life outside of an inner-city environment. We emphasise teamwork, attention to detail, and effective communication and as one of two Business Support Officers at the Centre, together you will play a vital role in supporting the Centre’s operations. The Business Support team are the hub of the Centre providing support to staff and customers alike. With an ability to adapt to evolving challenges and find innovative solutions, we enable others in the team to focus on ensuring our children and young people have the best possible experience during their time with us.

About You

We’re looking for a proactive, organised and confident administrator who takes pride in delivering high quality work. You will be educated to at least GCSE level (or equivalent) and bring strong literacy, numeracy and communication skills to the role. With experience in an office or administrative environment, you’ll be comfortable managing multiple priorities and using your initiative to keep tasks moving.

Experience working in a similar setting would be highly beneficial, helping you to quickly understand the rhythm of the Centre and adapt confidently to its varied daily demands.  You’ll be proficient with Microsoft Office and confident working with financial or management information systems. A careful and discreet approach to handling sensitive information is essential, as is the ability to build positive relationships with colleagues, visitors and external partners. With a strong customer focused approach and the ability to adapt in a busy environment, you will help ensure that our customers and staff receive responsive, professional and friendly support at all times.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.  

Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.  

Additionally, we are aware that automated emails may be diverted through to junk email folders.  Please continue to check these through the application process.  If you have any questions about the status of your application, please contact ResourcingHub@haringey.gov.uk