Job Details:

Salary range: £67,260 - £70,860 per annum
Work location: 145 King Street, Hammersmith, London W6 9XY
Hours per week: 36
Contract type: Permanent
Closing date: 22 June 2026

Interview date: Week commencing 29 June 2026
Contact details for Informal discussion: Donna Barry, Assistant Director for Neighbourhoods via email on DONNA.BARRY@LBHF.GOV.UK

About the role

Adult Social Care in Hammersmith & Fulham: Be Part of What’s Next

Adult Social Care in Hammersmith & Fulham is the place to be.

We are at an exciting turning point. Our new Adult Social Care strategy sets a bold direction for the future – one that champions creativity, autonomy, and truly person led practice. Everything we do is shaped by what matters most to our residents. This isn’t just a vision; it’s a commitment to delivering better outcomes, transforming how we work, and building a system that enables people to live full, independent lives in their own homes and communities.

We’ve redesigned our Front Door and Community Services to reflect this ambition. Our new operating model recognises that independent living is not just about services – it’s about strong communities, inclusive systems, and the right support at the right time, underpinned by strong strengths based social work practice. By focusing on prevention, choice, and inclusion, we are creating a borough where people are supported to thrive at every stage of life.

In Hammersmith & Fulham, we believe people are the experts in their own lives. Our role as a council is to remove barriers, enable independence and champion equality and inclusion in everything we do.

We’re looking for positive change makers to help deliver the vision with us.

Service Manager for Complex Care

We are actively seeking an experienced, qualified social work Service Manager who is passionate and confident in leading front line social care teams to help us achieve our ambitious plans for transformation in Adult Social Care in Hammersmith and Fulham. You will be Social Work England registered, bring strong post qualifying experience in a team manager or service manager role, and feel confident working across complex statutory responsibilities including safeguarding, Mental Capacity Act practice, Care Act assessments, and strengths based planning. You will be highly experienced practitioner, able to collaborate with people in a range of settings, with positive outcomes.

This is a place where your professional expertise is trusted and valued. You’ll join a collaborative leadership team that supports creativity and innovation, underpinned by values driven practice, person centred planning and commitment to delivering high quality services. We are committed to investing in our staff through ongoing development opportunities, specialist pathways, and leadership that understands the realities of frontline practice.

Please see the Role Profile for more information

Role Specific Qualifications:

Relevant professional qualification, for example a recognised Management Qualification, or Social Work England registration / Occupational Therapist HCPC registered.

Our People Values:

How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.

We are fair
We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

We are caring
We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

We are collaborators
We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

We are driven
We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

Our commitment to you:

At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more.

We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents.

It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE.

Asking for Adjustments

We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process.

If you would like to discuss any adjustments or request the application form in a different format, please contact us at resourcing-peopleandtalent@lbhf.gov.uk or by post to The Town Hall, King Street, Hammersmith W6 9JU

Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.