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Your name Your email address Their name Their email address Your message Sender and recipient information you provide will only be used to send an email message on your behalf. No sender or recipient information is stored after the message is sent. Please check this box to agree to our privacy policy Send Back to search Save for later Private Sector Lettings Officer Woking Borough Council Reference: PCOM/26/347293 Woking, Surrey Salary in range from £29,633 to £34,146 plus flexible benefits allowance of up to £1,941 and a vehicle allowance of up to £2,683 per annum Flexible Hours, Full Time Permanent Posted on 14/10/2026 Woking Borough Council is seeking an experienced and motivated Private Sector Housing Letting’s Officer to join our Let’s Rent Housing Team. This is an exciting opportunity to for an individual passionate about improving housing options within the Private Sector, working with landlords and tenants to deliver high-quality services. Woking Borough Council has a unique Private Sector Lettings scheme for residents who are homeless or are threatened with homelessness. As a Private Sector Housing Lettings Officer, you will be responsible for managing and facilitating the allocation of properties within the private sector. You will work closely with private landlords, tenants and other stakeholders to ensure a smooth and efficient lettings process. Key Responsibilities: Procure properties from the Private Sector and bring them onto one of the Private Rented Access Schemes. Manage the allocation of private rented accommodation, ensuring compliance with housing policies and legislation. Build and maintain positive relationships with private sector landlords and letting agents to encourage engagement. Conduct property inspections to ensure the property meets and are kept within the required standards and regulations. Provide excellent customer service to both landlords and tenants, addressing any issues or concerns promptly and professionaly. Work closely with other teams within the Council and services outside of the Council, to deliver coordinated services. Continually work with the Private Sector Housing Team Leader to inprove the schemes and adapting to the ever-changing Lettings Industry. Skills and Experience: A good understanding of private sector housing, legislation, and relevant housing policies is essential for this role. Experience in housing management, lettings, or a similar role. Strong communication and negotiation skills, with the ability to engage effectively with a variety of staeholders. Excellent organizational skills, with the ability to manage multiple tasks and priorities. A customer-focused approach and a commitment to delivering a high-quality service. A good knowledge of Word, Excel and Outlook and the ability to communicate effectively at all levels are essential. Knowledge of housing law, including landlord and tenant responsibilities, and relevant housing benefits knowledge would be an advantage. The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post. Please note that it is a requirement of this role to have a full UK driving License and access to a car that can be driven for Council business purposes. Benefits: Hybrid working 3/4 days in the office, 1/2 day(s) working from home 23 days annual leave increasing to 28 upon 5 years service, plus 8 days for bank holidays. Flexi Time Scheme *Vehicle Allowance of up to £2,683 (amount dependant on CO2 emmisions of vehicle) Flexible Benefits Allowance of up to £1,941 which can be used to pay for a parking permit in the town centre Training and development opportunities Ability to claim mileage The Council offers a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits. Who to contact for informal discussion: For an informal discussion about the role, please contact Jacqui Dixon (Private Sector Housing Team Leader – Maternity Cover) on Jacqui.dixon@woking.gov.uk. Closing Date: 8 November 2026 - 23:55pm Interview Dates: 20 November 2026

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