Community Transport Passenger Assistant - 14.4 hours per week

Make a real difference in the community Elmbridge Borough Council's Community Transport team is looking for a caring and reliable Passenger Assistant to support children, young people and adults with additional needs and disabilities to travel safely to education settings, Hub Centres and community activities. This is a rewarding role where no two days are the same. Working alongside our Community Transport Drivers, you will help passengers board and leave vehicles safely, ensure specialist equipment and seatbelts are secured, and provide reassurance and support throughout each journey. About the Role 4 hours per week Approximately 4 hours per day Between Monday to Friday Split shifts covering morning and afternoon transport runs Working days agreed according to service requirements Based at River Mole Business Park, Esher About You We're looking for someone who: Enjoys supporting people in the community Is patient, caring and dependable Can work confidently alongside drivers and transport colleagues Has good communication and organisational skills. Can remain calm in a variety of situations Is willing to undertake Passenger Assistant and First Aid training Are comfortable assisting passengers with mobility needs, including wheelchairs and specialist equipment Are flexible and able to work split shifts between the hours of 7.00am and 6.00pm, Monday to Friday, where required. You will be based at our transport depot at River Mole Business Park, Mill Road, Esher. Why Join Us A rewarding role supporting residents Full training provided Local Government Pension Scheme Employee wellbeing support A friendly and supportive team environment If you're passionate about helping people maintain their independence and want to be part of an award-winning Community Transport service, we'd love to hear from you. For an informal discussion please contact Steve Hughes, Community Transport Manager, on 07889 048025. Closing Date: 20/11/2026 Interviews to commence week beginning: 30/11/2026 Equal Opportunities Elmbridge Borough Council - Working for Equality. We welcome applications from all sections of the community. If you require any adjustments to be able to engage in the recruitment process for this role, please let us know by emailing humanresources@elmbridge.gov.uk