Customer Services & Revenues Officer (part time)

Thanks for applying You've clicked to apply for at . What would you like to do next? Upload your CV and be the first to know about exciting new job opportunities Back to your search Get email alerts for jobs like this Get email alerts for this search We’ll email you when jobs matching this search are available. Your email address Save Please tick to agree to our privacy policy . We will only use your email address to send you relevant jobs. You can unsubscribe at any time. Email preferences When would you like the emails sent? Morning Afternoon Evening On what day(s) of the week? Sunday Monday Tuesday Wednesday Thursday Friday Saturday Send this vacancy to a friend Is this the perfect role for someone you know? We can email it to them - just fill out the form below. We take privacy seriously, so we don't store your friend's email address. Your name Your email address Their name Their email address Your message Sender and recipient information you provide will only be used to send an email message on your behalf. No sender or recipient information is stored after the message is sent. Please check this box to agree to our privacy policy Send Back to search Save for later Customer Services & Revenues Officer (part time) Spelthorne Borough Council Reference: 1304 Spelthorne, Council Offices - Knowle Green, Surrey Salary £20,811 – £27,719 pro rata pa Hours 28 per week Flexible Hours, Part Time Permanent Posted on 02/06/2026 Customer Services & Revenues Officer (part time) Salary £20,811 – £27,719 pro rata pa Hours 28 per week Spelthorne’s Customer Service and Revenues department is a busy, friendly, and dynamic place to work. We have a new and exciting opportunity for a Customer Services and Revenue Officer to join our Customer Services and Revenue team. The successful candidate will gain a range of experience and on the job training in customer services, sundry debt and revenues. Training will be undertaken during working hours. Details will be provided on interview. Previous experience in Customer services or Revenues is desirable but not essential. You will assist the team with customer service tasks, and dealing with Council Tax accounts, setting up direct debits, processing moves, applying discounts, taking payments along with dealing with customer queries in the contact centre. This post is identified as a hybrid post supporting both office and home working in line with Spelthorne Borough Council’s policy. The post holder will be required to attend the office in line with a rota and any service requirements. The ability to converse at ease with customers and provide advice in accurate spoken English is essential for customer facing posts. These posts fall within the scope of the Code of Practice on English language requirement for public sector workers. The Council, therefore, has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. If you have any queries or would like to discuss this further, please contact Human Resources. Please note as part of the employment checks this post will subject to a BPSS (Baseline Personnel Security Standard) which includes a basic Disclosure & Barring Service (DBS) check. Spelthorne Borough Council use the Microsoft Authenticator app as a secure way of accessing our network. Successful candidates will be required to use their own mobile device to download and use Authenticator. In return, we can offer excellent conditions of service with a benefits’ package that includes flexible working hours, pension scheme and at least 23 days’ paid leave per year (pro rata for part time). Closing date: 1 July 2026 12:00 noon Interview date: 15 and 16 July 2026 To apply please use the ‘apply online’ button CVs can only be accepted in support of a completed application form. Unfortunately, we are unable to reply to all candidates. If we have not contacted, you within 3 weeks of the closing date then your application has been unsuccessful. All shortlisted applicants will be contacted via email after the closing date. Working towards equal opportunities Strictly No Agencies Local Government Reorganisation (LGR) Spelthorne Borough Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. Please see more information here Local government in Surrey is changing | Spelthorne Borough Council