Job details

Salary: £31,927 to £38,957 inclusive of local allowance
Status: Permanent
Hours: 37 hours
Location: Civic Centre, Gravesend
Closing date: 6 September 2026

The Role

Digital technology is revolutionising all aspects of our lives and Gravesham Borough Council is at the forefront by modernising the way in which it serves its residents.
This is an exciting opportunity for someone who is looking to pursue a career within the council’s successful Digital Team by developing and improving our website and online services. As a Lead Forms Developer, your role is to develop and maintain digital forms and create content for our council website.
You will be designing online webforms for customers to apply for council services, and you’ll have the opportunity to work within other developer disciplines including frontend web development (HTML, CSS, JavaScript), backend development, web services and some database integrations/queries using Microsoft SQL Server. You'll also work closely with internal departments and technical team members, translating their designs into content that provides a simple and intuitive journey for each type of user.
We need someone with a passion to make a difference. Someone who gets excited at the prospect of designing and building online services that residents will use time and time again. Someone who is constantly looking to better themselves and the applications they build to ensure they are fit for purpose and meeting customer need.
Main responsibilities of the position include:
Responsible for designing and developing intelligent web forms using the council's Customer Experience Platform (Granicus).
Undertake user testing using tools and techniques to understand the user experience and support the development of online services.
Responsible for writing and publishing accessible web content that meets the needs and expectations of our citizens.
Manage website content and ensure that content and communications are clear and concise.
Working with internal departments to improve web content and promote best practice in content publication.
We are looking for an enthusiastic and highly motivated individual with working knowledge of front-end development frameworks such as HTML.
The successful candidate will possess experience of working in a Customer Experience Platform and Content Management System (CMS) to create, update and maintain digital content.

About you

You will have excellent written and verbal communication skills, the ability to think strategically and logically.
You will have experience of working in a Customer Experience Platform and Content Management System (CMS) to create, update and maintain digital content.
Experience of creating and developing online forms will be required. Working knowledge of front-end development frameworks such as HTML.
Proven experience of understanding user needs for web content, tools and transactional services, especially those with complex user journeys.
Understand The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, and the development techniques required to comply with the legislation.

Working for Gravesham

We are committed to delivering to the community and working with us means you are part of delivering the level of growth and improvement our community needs and deserves. A range of services have been provided to over 106,000 people and 4,000 businesses.
The Borough of Gravesham, situated in the north west corner of Kent, covers 25,000 acres of the most varied countryside in south east England. Bordered by the River Thames to the north, it is at the heart of Thames Gateway and has a significant role to play in the regeneration of a major government growth area.
Read more information about working for us
.

Benefits

A minimum of 23 Days Annual Leave plus bank holidays.
Membership to Local Government Pension Scheme - Local Government Pension Scheme
Access to over 1000+ instant discounts from favourite retailers, restaurants, food delivery services and attractions via our benefits portal VivUp.
Career development, training opportunities and access to e-learning
Access to eye care vouchers and VDU Glasses
External Occupational Health service
Cycle to Work Scheme
Access to EAP Services 24/7
Hybrid Working
Free parking
Octopus Electric Vehicles Salary Sacrifice Scheme

Important Information

Applicants must be able to demonstrate all essential requirements as listed in the job description.
We reserve the right to close this vacancy at any time prior to the closing date.
Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.
If you would like to have an informal discussion with the recruiting manager, please email David Herrington (Head of Digital & IT) on
david.herrington@gravesham.gov.uk
.
The proposed interview date for this role is 9 September.

How to apply

We do not accept applications by email. You can apply for this job via our online form.
You will be asked to select the job you are applying for and upload a CV and supporting statement. You will also need to provide details of 2 references so please have these available when starting your application.
Apply for this job
You should submit your application by 6 September 2026. We reserve the right to close this vacancy at any time prior to the closing date.
All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation in different format such as braille or large print, please contact the Human Resources Team on 01474 337374.

Job Profile

Download the Lead Forms Developer job description
.