Job details

Salary: £26,793 - £31,412 per annum (including allowances)
Location: Civic Centre, Gravesend
Status: Permanent
Hours: 37 hours per week
Closing date: 22 May 2026

The role

The role of an Independent Living Officer is to enable tenants living in Gravesham’s Independent Living Schemes to live independent lives whilst sustaining their tenancies, ensuring that the Independent Living Schemes provide a welcoming, safe and secure accommodation for Gravesham’s more vulnerable tenants.
Our Independent Living Officers will deal with queries, incidents and issues that may occur in and around the independent living schemes. You will support and encourage social interaction, be creative and imaginative to deliver events and activities.
As an Independent Living Officer, you will be the face of our Independent Living community, engaging directly with customers to understand and address their needs.
In this role, your commitment to our values will help create a safe and inclusive environment where every individual is heard and respected. This will be achieved by providing a customer focused service that promotes dignity, empowerment, and choice.
Tenants living in our properties can be diverse and often vulnerable and the role can be very challenging so you will need to have a flexible, caring, understanding and positive approach to assist them with any issues and concerns that may arise.
Undertaking regular Health and Safety inspections, to include fire alarm and water testing, you will ensure that legislation is adhered to and report any issues. You will also report any communal repairs or building defects and follow through until completion.

About you

Able to communicate confidently and effectively with people at all levels
Ability to work independently and as part of a team
Able to influence, negotiate and implement practical solutions to problems
Experience of working with vulnerable adults in a social housing setting
Experience of working within a performance focussed environment
Experience of working within a multi-agency setting
Ability to work under pressure
Must have a full driving licence and own car

Working for Gravesham

We are committed to delivering to the community and working with us means you are part of delivering the level of growth and improvement our community needs and deserves. A range of services have been provided to over 106,000 people and 4,000 businesses.
The Borough of Gravesham, situated in the north west corner of Kent, covers 25,000 acres of the most varied countryside in south east England. Bordered by the River Thames to the north, it is at the heart of Thames Gateway and has a significant role to play in the regeneration of a major government growth area.
Read more information about working for us
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Benefits

A minimum of 23 days annual leave plus bank holidays.
Membership to Local Government Pension Scheme - Local Government Pension Scheme
Access to over 1000+ instant discounts from favourite retailers, restaurants, food delivery services and attractions via our benefits portal VivUp.
Career development, training opportunities and access to e-learning
Access to eye care vouchers and VDU Glasses
External Occupational Health service
Cycle to Work Scheme
Hybrid working
Access to Employee Assistance Programme 24/7
Free parking

Important Information

Applicants must be able to demonstrate all essential requirements as listed in the job description.
Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.
If you would like to have an informal discussion with the recruiting manager, please call Kudu Omogbai o on 01474 337175.
The proposed interview date for this role is 5 June 2026.

How to apply

We are no longer accepting applications by email.
You can now apply for this job via our online form. You will be asked to select the job you are applying for and upload a CV and supporting statement. You will also need to provide details of 2 references so please have these available when starting your application.
You should submit your application by 22 May 2026. We reserve the right to close this vacancy at any time prior to the closing date.
Apply for this job
All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation in different format such as braille or large print, please contact the Human Resources Team on 01474 337374.

Job Profile

Download the Independent Living Officer job description
.