Job details

Salary:
£26,004 to £26,406 per annum (inclusive of allowances)
Location:
Civic Centre, Gravesend
Working Pattern:
Full time (permanent)
Hours:
37 hours per week
Closing Date:
27 September 2026
Interviews will take place from 30 September 2026.

The Role

Responsible for ensuring the Council’s housing estates are maintained in a safe, clean and welcoming condition.
You are responsible for completing all relevant estate tests and checks, updating all documentation as required and ensuring your patch remains compliant with relevant H&S legislation, escalating when necessary.
Carry out all facilities management tasks for your allocated estate or patch, in line with corporate process and procedure, including but not limited to perimeter checks, fire safety checks, cleaning, routine maintenance, light gardening, graffiti removal etc.
To always keep all areas clean and tidy, ensuring the estates grounds and premises are in a safe condition to allow tenants and visitors to undertake their day-to-day activities in a safe and secure manner.
Ensure all records of checks/repairs/other are recorded and records readily available for inspection by colleagues/external bodies as required. This will include updating corporate IT systems, so you must have a basic level of IT literacy or be prepared to undergo training.
Engaging with customers in a professional, friendly, and respectful manner, ensuring we build positive relationships with our tenants, often as the visible point of contact for the estate you work are working on.
You will be expected to prioritize tasks, working in an environment which is busy and sometimes unpredictable, reacting to events in a professional
Being a key holder and the first point of contact for contractors who are working on your allocated estate, it is essential that you maintain good knowledge of the estate, the utility services that are delivered and can assist contractors with the location of meters, or service in points when necessary.
Ensure all equipment/machinery/handheld tools are stored correctly when not in use
To have a high presence within the Estate to ensure all requests are responded to promptly and effectively.
Manage security of premises, including testing and operation of security equipment
Maintain adequate levels of consumable items and equipment.Cleaning of non-routine nature, including the removal of graffiti and spillage during occupation.
About you
Experience in the following areas would be useful, but not essential, as full role specific training will be provided to right applicants.
Customer Service
Facilities Management and Caretaking
COSHH & H&S
Being self-motivated and able to prioritise workload.
Compliance activities, experience of completing testing of legally required systems and maintain records on our IT systems.
Supporting and working alongside contractors
Fire safety and fire alarm testing

Working for Gravesham

We are committed to delivering to the community and working with us means you are part of delivering the level of growth and improvement our community needs and deserves. A range of services have been provided to over 106,000 people and 4,000 businesses.
The Borough of Gravesham, situated in the north west corner of Kent, covers 25,000 acres of the most varied countryside in south east England. Bordered by the River Thames to the north, it is at the heart of Thames Gateway and has a significant role to play in the regeneration of a major government growth area.
Read more information about working for us
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Benefits

A minimum of 23 Days Annual Leave, plus paid bank holidays.
Membership to Local Government Pension Scheme
Access to over 1000+ instant discounts from favourite retailers, restaurants, food delivery services and attractions via our benefits portal VivUp.
Career development, training opportunities and access to e-learning
Access to eye care vouchers and VDU Glasses
External Occupational Health service
Access to EAP Services 24/7
Hybrid Working (minimum two days in the office per week)
Free parking
Octopus Electric Vehicles Salary Sacrifice Scheme

Important Information

Applicants must be able to demonstrate all essential requirements as listed in the job description.
We reserve the right to close this vacancy at any time prior to the closing date.
Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.
If you would like to have an informal discussion with the recruiting manager, please contact Mandy James.
The proposed interview date for this role will be 30 September 2026.

How to apply

We do not accept applications by email. You can apply for this job via our online form.
You will be asked to select the job you are applying for and upload a CV and supporting statement. You will also need to provide details of 2 references so please have these available when starting your application.
apply for this job
You should submit your application by 27 September 2026. We reserve the right to close this vacancy at any time prior to the closing date.
Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.
All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation in different format such as braille or large print, please contact the Human Resources Team on 01474 337374.

Job Profile

Estate Caretaker Job Description