Job details

Salary:
£15,434.29 per annum
Location:
Brookvale Depot, Northfleet
Contract:
Fixed term 12-18 months
Working Pattern:
Full Time
Hours:
37 hours per week.
Closing Date:
2 August 2026

The Role

Are you organised, enthusiastic and ready to start your career in business administration?
This is an exciting opportunity to join our Repairs Service, gain valuable hands-on experience, and work towards a recognised BTEC Level 3 Diploma in Business administration.
Main responsibilities
You’ll provide vital administrative support to help keep our repairs service running smoothly. This will include
responding to enquiries, supporting customers, booking and scheduling repairs, and dealing with customer contact
effectively and courteously in line with the council’s policies and procedures.
You will be supported throughout your apprenticeship by experienced colleagues, helping you develop confidence, workplace skills and a strong understanding of how a busy council repairs service supports local residents.
Maintaining council’s housing stock whilst being responsible to the Repairs Administration Manager supporting the team in tasks relating to DSO Building Management.
Essential qualifications/experience
Strong organisational skills, including managing tasks, keeping accurate records and working to agreed timescales.
Good attention to detail when updating systems, booking appointments and following council procedures.
Basic IT skills, including confidence using email, Microsoft Office and computer systems.
A positive attitude and willingness to learn, work as part of a team and adapt to the needs of a busy repairs service.

Working for Gravesham

We are committed to delivering to the community and working with us means you are part of delivering the level of growth and improvement our community needs and deserves. A range of services have been provided to over 106,000 people and 4,000 businesses.
The Borough of Gravesham, situated in the north west corner of Kent, covers 25,000 acres of the most varied countryside in south east England. Bordered by the River Thames to the north, it is at the heart of Thames Gateway and has a significant role to play in the regeneration of a major government growth area.
Read more information about working for us
.

Benefits

A minimum of 23 Days Annual Leave plus bank holidays.
Membership to Local Government Pension Scheme
Career development, training opportunities and access to e-learning
Access to eye care vouchers and VDU Glasses
External Occupational Health service
Cycle to Work Scheme
Access to EAP Services 24/7
Hybrid Working
Free parking

Important Information

Applicants must be able to demonstrate all essential requirements as listed in the job description.
We reserve the right to close this vacancy at any time prior to the closing date.
If you would like to have an informal discussion with the recruiting manager please call Sukhbant Powar 01474 337898.

How to apply

We do not accept applications by email. You can apply for this job via our online form.
You will be asked to select the job you are applying for and upload a CV and supporting statement. You will also need to provide details of 2 references so please have these available when starting your application.
Apply for this job
You should submit your application by 2 August 2026. We reserve the right to close this vacancy at any time prior to the closing date.
All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation in different format such as braille or large print, please contact the Human Resources Team on 01474 337374.

Job Profile

Business Administration Apprentice Job Description

Business Administration Apprentice (Responsive Repairs)