Housing Advice and Preventions Officer

Ranked in the Sunday Times as one of the best places to live in the UK, and in Lonely Planet as one of the best places to visit in the world, Folkestone & Hythe is a dynamic and innovative place to live, work and visit. Based in our offices in the heart of Folkestone, you’ll have easy access to transport links including HS1, Folkestone’s regenerated town centre, the seafront and old town creative quarter, and our extraordinary and vibrant landscapes and communities. Recognised by Best Companies as an outstanding organisation to work for, we have a real focus on supporting career development, wellbeing and family friendly initiatives, and a hybrid agile working culture that enables flexible and remote/home working. You can also expect an excellent benefits package that includes corporate membership, discount and salary sacrifice schemes, reimbursement of professional membership fees, up to 31 days holiday and Christmas closure, access to the Local Government Pension Scheme, and much, much more. The role We’re currently seeking two dynamic and customer focused individuals to deliver an efficient and effective Housing Advice, Homelessness Prevention and Statutory Homelessness Assessment service. We have 1 x full time role (37 hours) and 1 x part time role (21 hours) available. You will work proactively with clients to prevent homelessness wherever possible, through providing an advisory and advocacy role in areas such as negotiating with families, negotiating with landlords or agents, providing debt advice, negotiating with lenders, liaising with other agencies and attending the Courts. About You You’ll need recent and relevant experience of working within a Housing context or related field including undertaking homeless enquiries and issuing relevant decisions as well as, being able to demonstrate a thorough knowledge of relevant legislation and its application relevant to the role. The ability to assess detailed information in order to make sound, evidence based decisions as a consequence is also a key part of this role but above all else, if you’re a team player that can operate on their own initiative, has excellent interpersonal skills and the aptitude to deliver an outstanding service, then we want to hear from you. For further information about the role and requirements, please see the attached job descritpion. For an informal discussion please contact: Emma Harknett, Housing Advice & Preventions Team Leader at: emma.harknet@folkestone-hythe.gov.uk The closing date for receipt of completed applications is: 9.00am on Monday 22 nd June 2026. Interviews will take place on w/c 29 th June 2026. *Please note in your application statement whether you are applying for the full or part time role*