CCTV Operations Officer – Epping Forest District Council

Epping, Essex

£20.00 PAYE / £25.65 Umbrella

Monday-Friday, 08:00-20:00 (hours to be confirmed)

36 hours per week, 3 Month Contract

Closing Date: Monday 25th May 2026

Essex County Council (ECC) are delighted to be supporting Epping Forest District Council in recruiting a CCTV Operations Officer on a full-time, temporary basis.

PURPOSE OF THE JOB:

Be responsible for and deliver an effective CCTV service including system operational checks, first line technical support, evidence gathering and processing on behalf of the council. To be the first response for technical support, site surveying, maintenance co-ordination and repairs of CCTV equipment and to make recommendations concerning the repair or replacement of said CCTV related equipment.
Ensure the Council meets its statutory obligations and that the highest standards of probity and good conduct are maintained always.
Work collaboratively with the Team Manager to bring about change and improvements to service delivery within finite resources.
Take collective responsibility for ensuring excellent services are provided to our residents.

KEY RESPONSIBILITIES

Corporate

Ensure our customer service and delivery is excellent and continually improves.
Take responsibility for ensuring that the Council’s decisions and policies are implemented.
Demonstrate the Council's governance mechanisms, ensuring appropriate standards of performance, operational effectiveness, probity, safeguarding, risk management, safety, equality, and open government are maintained.
Participate in and lead projects to achieve the most effective services possible for the community, partners and the Council.

Service

Working with the Team Managers and Senior Officers in contributing in implementing a strong vision for the service area which delivers ambitious, innovative and forward-thinking approaches. Ensure the work of services is high quality and achieves its objectives by effective direction and risk management.
Implement a consistent approach to delivering a sustainable and robust CCTV service on behalf of the local authority, providing advice and support to colleagues across the Council.
Will be required to interpret complex information from partners and other internal teams and solving complex and difficult problem relating to CCTV and installations and infrastructure.
Will be required to forward plan for 6 months for the service and program project work as necessary.
To collect evidence, prepare case files and attend court in accordance with Police & Criminal Evidence Act (PACE), regulation of Investigatory Powers Act (RIPA) and Protection of Freedoms Act and any other relevant legislation, internal procedures.
Take the lead role in providing support, advice and information to Management and Elected Members as required.
On occasions, will be required to work out of hours across the district at the request of Law Enforcement Agencies as agreed by the Team Manager.
To develop and maintain a working knowledge of the technical and fundamental aspects of CCTV systems and components.
As directed by the Team Manager will assist in the production of key CCTV documents for the district.
To work with EFDC officers and partner agencies such as the police to carry out feasibility inspections and make recommendations for the practical deployment of permanent and temporary CCTV systems in support of Criminal, Civil, Enviro and ASB investigations.

What you should do next

If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website.

If you have queries on this role or require anything further, please email Ashleigh.Drake@essex.gov.uk