Planning and Development

Dover District Council has an exciting agenda to deliver first class public services, putting our residents at the heart of everything we do. From building new, affordable homes to exciting regeneration schemes, a career with Dover District Council offers you the opportunity to excel.

As an employer, Dover District Council is proud to provide a supportive, friendly, diverse and flexible working environment in which our employees can thrive. We have a team of enthusiastic employees, delivering services they are passionate about.

The Role & Responsibilities: 

We are looking for a Technical Support Officer to work within our Development Management and Building Control team, reporting to the Technical Support Team Leader. You will provide a wide range of administrative and technical support. You will play a key role as part of the team, contributing to the smooth day‑to‑day operation of the services and providing high quality, customer focused services in a fast-paced environment.

The role will involve working on a range of applications and the associated tasks to process these - including validation, calculating fees, advising customers, answering enquiries and data entry. You will have experience of working in an administrative role and managing workloads, along with the ability to prioritise work to meet deadlines. You will need to take an enthusiastic approach and show genuine commitment to all functions of work and professional development.

Who We Are Looking For

We are looking for an organised, adaptable and proactive individual with strong administrative skills and an interest in supporting Development Management and Building Control Services.

We are looking for someone with strong written and verbal communication skills, who can build positive relationships and a competent ICT user with the ability to learn new systems quickly.

This role will be based at the Dover District Council Offices at Whitfield in Kent. We currently operate a hybrid working model, where your working time could be divided between the office and remote working.  

What Can We Offer?

We provide a friendly and supportive environment for you to excel in. We also offer several employee benefits, subject to eligibility criteria, such as:

Benenden Healthcare Membership and Employee Assistance Program

Opt-in Local government pension scheme with the opportunity for staff to make advanced, voluntary contributions (AVCs) to top up their pension

Generous annual leave provision

Discount scheme including reduced membership rates at the local leisure centre

On-site parking

Cycle2Work scheme (after probation has ended)

Generous Salary Sacrifice Car Scheme (after probation has ended)

The quality of your application will be considered as part of the recruitment process.

For an alternative format, or to apply using a different method, please contact us.

What Next?

If you would like a further discussion about the post then please contact Danielle Sparkes, Technical Support Team Leader at danielle.sparkes@dover.gov.uk or Alice Fey, Planning and Development Business Manager at alice.fey@dover.gov.uk

Interviews to be held week commencing 24th August 2026. We reserve the right to interview and appoint candidates throughout the recruitment process.

Early applications are strongly encouraged, as the vacancy may close once a suitable candidate is identified. The interview will be question-based.

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