Salary range: Grade 7 (£38,256 - £39,276) pro rata p.a. plus fantastic benefits
Contract: Permanent
Hours of work: 21.6 hours per week
Location: Croydon

Are you looking for a rewarding role where you can make a real difference to people’s lives? Do you have strong communication skills, empathy, and attention to detail? If so, we’d love to hear from you.

We’re seeking a Registration Officer Part Time to join our busy team within the Registration Service.

You’ll be the friendly, professional face of the service — helping members of the public through some of life’s most significant moments.

Our registration offices are busy, fast-paced environments, handling thousands of face-to-face appointments each year.

As a Registration Officer, you’ll:

Conduct interviews with parents and relatives following births or deaths to collect and record the necessary legal information.
Register births and deaths accurately in accordance with statutory requirements.
Take notices of marriage and civil partnership and ensure all documentation is correctly completed.
Maintain both electronic and paper records securely and in line with data protection legislation.
Provide a professional, compassionate, and efficient service to all members of the public.

What will you be doing?
Conducting interviews to capture life events with empathy and compassion whilst maintaining a professional approach.
Maintaining and updating both computerised and paper records with accuracy and care.
Issuing official birth and death certificates.
Processing notices of marriage and civil partnership in accordance with statutory requirements.
Ensuring all records and personal information are stored securely and confidentially.
About you
Skills and Qualities
Ability to relate to people from all backgrounds and cultures: Promotes inclusivity, respect, and understanding in diverse situations.
Tact, patience, and empathy: Essential when supporting individuals who may be experiencing distress or difficult circumstances.
Strong understanding and application of rules and laws: Ensures all actions and procedures are carried out in full legal compliance.
Clear and accurate written communication: Maintains precise, legible, and professional records.
Ability to work effectively under pressure: Handles multiple tasks efficiently, maintaining composure and accuracy in demanding environments.
Sound judgment and independence: Able to work autonomously, recognising when to seek guidance and when to take initiative.
Excellent administrative and computer skills: Competent in managing both paper-based and digital records with accuracy and attention to detail.
Why join us?
You’ll be part of a supportive and dedicated team that makes a real difference to people’s lives.

Closing Date: 15th March

If this sounds like the opportunity you’ve been looking for please complete the application via the link provided.

To view the Registration Officer role profile please Click here.