Family Hubs Navigator
London Borough of Croydon
Job Purpose
Work as part of a team to provide system wide early intervention support, using a whole family approach in supporting children and young people and their parents/carers. Act as named worker, providing intervention primarily through advice and support on a 1:1 and small group basis. To act as a ‘bridge’ between universal, Early Help and Targeted early help services to helping families to better access services on offer, and broker pathways for access to enable increased take up and engagement, including a better understanding of need and how services could be offered differently to increase earlier intervention and preventative approaches. To work using a whole family approach but with a particular focus on delivering the Best Start in Life offer, engaging with parents and carers with children aged 0-19 years (and up to 25 with SEND). Through expert knowledge of the services available for children, young people, and families aged 0–19 (or 25 with SEND) across Croydon. Ensure all families experience positive outcomes by empowering them to build resilience, independence, and self-reliance, reducing the need for reliance on prolonged support with professionals. To engage families with children with special educational needs, supporting them to access inclusive services.
About You
Knowledge and understanding of systemic and strengths-based approaches.
Knowledge of the Start for Life offer and Best Start focus on supporting families with children aged 0-5 years.
Knowledge of health, education and care systems for children with special educational needs and disabilities.
Awareness and understanding of issues and risks relating to safeguarding for children and adults.
Experience of successfully holding and managing a caseload, ideally in a similar role.
Knowledge of child behaviour management approaches.
Understanding of national policy, strategy and developments regarding child development, assessment, parenting, parental conflict, early help, and early learning
You will be a confident practitioner, with a broad understanding of child development.
To view the role profile, please click here.