Working hours: 37 hours per week

Contract type: Permanent

Are you a dynamic individual with a passion for sports, leisure, and wellbeing. We are looking for a committed, ambitious and engaged Duty Officer to join our strong team and contribute to the vibrant community of Colchester. Our aim is to provide various sport activities accessible to a wider community.

As a Duty Officer, you will be responsible for overseeing the day-to-day operations of our customer-facing sports and leisure facilities, including staff, bookings, and equipment. Reporting to the Operations Manager, you will play a pivotal role in ensuring the highest standards of front-line service delivery and customer satisfaction.

The successful candidate would ideally have similar experience within the public or private sector. Experience collaborating with departments assisting with supervision and performance management of staff in, rostering, cash handling, membership administration and much more. Supporting income generation and retention efforts would be expected, and experience of working with a quality management framework such as QUEST would be an advantage.

This multi-skilled role, there will every opportunity for training, growth, development, and promotion.

Working for Sport & Leisure at Colchester City Council benefits include:

Free Gym membership
Various Staff discounts at Leisure World
Pension with immediate life cover
Generous Annual Leave
Travel Discounts
Online Discounts
Healthcare Discounts
Learning and development

If you are passionate about making a difference in the health and wellbeing of our community, we want to hear from you. Join us in our mission to create a healthier, happier Colchester.

For a copy of the job description, please see here.

An enhanced Disclosure and Barring Service (DBS) with a Children's Barred List check is required for this post.

Colchester City Council has a wide range of services and facilities that can involve dealing with children or vulnerable adults. We treat our obligations for the safety of children and vulnerable adults seriously and expect our staff to be committed to the principles of our published policies and to adhere to the procedures contained within them.