Contract type: Casual

Working hours: As and when required

Colchester City Council is committed to delivering high-quality and accessible services to residents, visitors and businesses. They are a local government authority providing a diverse range of public and commercial services across Colchester, the second largest district in Essex.

The Council are seeking a Casual Museum Assistant who can welcome our diverse audiences, ensuring the safety of our visitors, and preserving our unique heritage collections in Ipswich.

Duties of the role

As an essential member of the Visitor Services Team, you will play a vital role in welcoming visitors, supporting a positive visitor experience, helping to keep visitors safe, and caring for the museum’s unique heritage collections. You will be expected to patrol galleries and invigilate exhibition spaces, operate the till system, cash handling, and digital transactions. Casual Museum Assistants also support the wider team with setting up and dismantling of events, private functions, weddings, and receptions.

Qualifications and skills required

To be successful in this role, you will have dynamic customer care and communication skills. Numerical competency to operate digital tills, process ticket and gift shop transactions. The ability to collaborate smoothly with the team and be willing to go the extra mile to support the day-to-day operations of the museums. We hope you will have a genuine enthusiasm for local history, arts and culture. A valid First Aid certificate is highly attractive for front-of-house safety.

What we offer

The Council encourages all employees to maximise their potential. You will be entitled to join an attractive pension scheme and will receive a generous annual leave entitlement, including two extra company holidays during the Christmas period.

Other benefits include:

Flexible working
Gym, travel and online retail discounts
Excellent training, development and progression opportunities

For an informal discussion about this vacancy, please contact Saskia Stent, Senior Duty Officer 01206 589242

For a copy of the job description, please click here.

Colchester City Council has a wide range of services and facilities that can involve dealing with children or vulnerable adults. We treat our obligations for the safety of children and vulnerable adults seriously and expect our staff to be committed to the principles of our published policies and to adhere to the procedures contained within them.