Are you a people person with a passion for heritage, culture, and great experiences? We’re looking for an outstanding Visitor Host to join our small, friendly team at the Museum of Chelmsford.

The Visitor Host is a first point of contact for visitors so confidence, communication skills and a warm, approachable nature is a must. The post holder will help every visitor feel welcome, appreciated, and excited to explore all we have to offer.

This is a varied and hands-on role. Key responsibilities will include preparing the museum for opening, events, and private hires. This includes greeting visitors and helping them get the most out of their visit, promoting our membership scheme and its benefits, handling shop sales and supporting retail operations, responding to general enquiries, and sharing your knowledge of our exhibitions, galleries, and activities.

Come and be part of something special where history, community and creativity come together.

This position is rota'd to work Saturdays and Sundays, 9.15am to 5.15pm, occasionally having to work evenings or Bank Holidays.

Interviews are currently scheduled for the week commencing 16th November 2026.

Please note should sufficient applications be received prior to the closing date, we may close the role for applications early.

Find out more about Chelmsford and Working for the City Council by viewing our Uncover Your Potential brochure above.

Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment and have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. The Council's Safer Recruitment process contains pre-employment checks which includes safeguarding training, obtaining references and ensuring compliance with Disclosure and Barring Service process.

To view further details for this role including a job description, please click the link on the attachments section.