Facilities Management Co-ordinator

The Facilities Management team at Canterbury City Council are looking for an FM Coordinator to join them. 

This is an exciting opportunity to join the Facilities Management team which is responsible for a range of building related services including repairs and maintenance, health and safety and compliance across a range of properties including offices, social housing, museums and heritage buildings. 

We are looking for someone who is keen to develop their knowledge and experience in facilities management and is considering a career in this field.  This role will enable you to work across a number of teams and build a greater understanding of this area of work. 

What’s in it for you? 

• A Salary in the region of £33,622.29
• Cost of living pay award negotiated annually as a salary increase
• Flexible, hybrid working - we understand the importance of a good work-lif e balance. 
• We offer a generous annual leave entitlement!  You’ll receive 23 days annual leave which increase with service, plus bank holidays,  PLUS 3 given days which are usually used over the Christmas period when our main offices are closed. You’ll also have the option to buy more annual leave. 
• We do not work on Bank Holidays. 
• A fantastic local government pension scheme. 
• We’ll support and encourage your career by providing excellent opportunities for training and development, as well as cover your Professional Body Membership fees where essential to the role.  
• Employee perks, including multiple retailer and lifestyle discounts to help you get the most out of your money and enjoy your free time. 
• An easier commute: free use of Canterbury’s Park and Ride, flexi bus tickets, and a cycle to work scheme. 
• Stay healthy: Access to free counselling, advice and webinars through our employee assistance programme, as well as contributions to the cost of Flu Jabs.

 About this facilities management job: 

This role will be responsible for providing support and co-ordinating several tasks across the whole FM team.

Here’s what you’ll get up to: 

• You’ll be assisting with complaint responses from housing tenants pulling together information from contractors and the housing repairs team 
• You’ll organise training, liaising with trainers and teams for venues and dates. 
• You’ll co-ordinate data gathering for key performance indicators 
• You’ll take notes at contract and team meetings  
• You’ll be helping the team to organise their team folders and maintain good records

Working pattern: 

• Your working pattern will be Monday to Friday, excluding bank holidays 
• You will work 37 hours per week  
• We offer a generous annual leave entitlement!  You’ll receive 23 days annual leave which increase with service, plus bank holidays,  PLUS 3 given days which are usually used over the Christmas period when our main offices are closed. You’ll also have the option to buy more. 
• This role will be primarily home based with meetings and team working at the council offices when required. Access to the office space is available whenever appropriate 
• Contract type:  permanent

About you, the ideal FM Co-ordinator for the job: 

Your knowledge:

• Requirements for dealing with social housing complaints 
• Awareness of the legislation regarding damp and mould (desirable) 
• Awareness of housing repairs and defects (i.e disrepair) 
• Knowledge of local government working practices and regulation

Your Experience:

• Working in a similar environment with a focus on housing repairs and building projects. 
• Gathering information from a variety of sources to assist in complaint responses 
• Building and maintaining positive relationships across teams 
• Minute taking at operational meetings 

Your Skills:

• Good IT skills, use of MS Office suite (Excel, Word, Powerpoint and Sharepoint) 
• Proven communication skills across a range of media (written, spoken) 
• Flexible approach to work tasks and able to adapt to changing priorities and deadlines 
• Good level of accuracy and attention to detail  
• Able to work in a pressurised environment and seek help when needeExtract from the Role Profile

Due to the nature of this role, the successful applicant will be required to undertake a basic DBS check as part of their pre-employment clearances.

So, if this FM Coordinator  job opportunity in Canterbury looks right for you, please apply today! Simply click the “Apply Online” button and create your account to begin your application form. 

For an informal chat to find out more about the role or what it’s like to work for Canterbury City Council’s Facilities Management team, please contact Alexis Jobson by emailing alexis.jobson@canterbury.gov.uk.  Alexis is our Head of FM and very much welcomes your email. 

Equality, Diversity & Inclusion at Canterbury City Council. 

We are committed to promoting equality and diversity in everything we do. We provide a safe and welcoming environment where everyone is valued, included and respected.  

Our diversity strengthens our ability to serve the diverse communities we support through our work. 

To demonstrate this through our actions, all applications are anonymised for the shortlisting panel, allowing all applicants to be assessed on merit alone. 

 

Site Maintenance Dates:

Site maintenance is being carried out and may be unavailable on 20 June 2026 between the hours of 00:00 – 12:00.