Staying Well Coordinator

Team

About the role

Brief Description of the Service

The Staying Well Service supports older adults to maintain their independence, improve their wellbeing, and access appropriate health, social care, and community support. The service works collaboratively with health, social care, housing, and voluntary sector partners to help individuals remain safe, connected, and living well within their communities.

The team consists of a Team Leader, 8 Staying Well Coordinators and a Project Support Officer

The team is based at Textile Hall, Bury however there is a need to work within the community which includes home visits.

Brief Description of the Role

The Staying Well Coordinator works directly with older people to identify their needs, provide information and support, coordinate services, and develop person-centred plans that promote independence and wellbeing. The role involves building positive relationships with service users, liaising with partner organisations, undertaking assessments within the persons home, and helping individuals access the support needed to improve their quality of life. The post is based within the Adult Operations Staying Well Team and focuses on supporting older people in the community.

Knowledge and Skills Required

• knowledge of health, social care, housing, and community support services.
• Understanding of the needs and challenges faced by older people, including social isolation, frailty, long term health conditions and maintaining independence.
• Experience of working in a supportive role within health, social care, or housing services.
• Knowledge of safeguarding vulnerable adults.
• Awareness of local support services and community resources.
• Excellent communication and active listening skills.
• Ability to engage people who may be anxious, lonely, or reluctant to accept support
• Ability to build effective working relationships with individuals, families, and partner agencies.
• Assessment, problem-solving, and care coordination skills.
• Ability to work independently and manage a varied caseload.
• Good organisational skills and ability to manage a varied caseload.
• Accurate record-keeping and IT skills.
• Ability to work independently whilst also contributing to a team
• Understanding of safeguarding, confidentiality, and professional boundaries.

We are looking for a candidate who demonstrates not only relevant experience but also the values and personal qualities needed to work effectively with older people and vulnerable adults. It is essential the candidate has the following essential skills:-

• Compassionate and person-centred approach.
• Genuine interest in improving the wellbeing and independence of older people.
• Ability to build trust and rapport quickly with service users and their families.
• Resilient and adaptable when working with individuals facing complex challenges.
• Professional, reliable, and able to maintain confidentiality.

Normal hours of work are 37 hours per week based around the usual business working week. Dependent on service requirements, you may be required to work on a rota basis.