Job Title: Team Manager- Triage & Prevention
(2 vacancies)

Grade: BR13/14

Salary: £46,952 - £54,584

Contract: Permanent, 36 hours per week

Working hours: Full time

Location: Bromley Civic Centre

Directorate: Housing Planning and Regeneration – Housing Services

Closing date: 27th April 2026 at 23.59

The London Borough of Bromley is seeking an experienced operational and strategic Team Manager Triage & Prevention to provide strong visible leadership across our Triage & Prevention Services and to play a key role in shaping the Council’s approach to homelessness.

Reporting to the Principal Housing Officer Triage & Prevention you will lead the Triage & Prevention Service including the assessment and prevention of homelessness, strategy, policy and service improvement. You will ensure services are high-performing, financially sustainable and focused on delivering positive outcomes for Bromley residents.

This is a pivotal leadership role, requiring the ability to balance operational excellence with long-term strategic planning, partnership working and political awareness.

Key responsibilities

Provide leadership and direction for the Triage & Prevention service, ensuring delivery of statutory duties and council priorities.

Jointly lead on the homelessness strategy, policy development and service transformation, responding to local need and national policy changes.

Drive continuous improvement, performance management and value for money across the service.

Bring strong partnerships with members, internal teams, health partners, registered providers, voluntary organisations, probation, social care and other stakeholders.

Provide confident, professional advice to elected members and officers on homelessness related matters.

Lead, motivate and develop staff, foster a culture of accountability, inclusivity and service excellence.

About You

You will be a collaborative and creditable manager with substantial experience in homelessness within a local authority or similar complex organisation successful at demonstrating successful outcomes to intervene earlier and prevent homelessness and for the need for temporary accommodation. You will bring: -

Extensive senior-level experience, across housing.

A strong understanding of housing legislation, regulation and current national policy.

Proven ability to operate in a political environment and provide clear advice to elected members and staff.

Excellent financial, commissioning and performance management skills.

Strong managerial, communication and partnership-working capabilities.

Applications will be assessed based on the criteria set out in the Job Description and Person Specification, which can be found here

If you would like to speak to the Hiring Manager about the role, please contact jacqueline.lansley@bromley.gov.uk for a confidential discussion.

We are forces family friendly and are part of the Armed Forces Covenant Employer Recognition Scheme (Bronze Award). We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.We are committed to achieving equal opportunities in employment and service delivery and as a disability confident committed employer we encourage applications from people with disabilities. As part of this commitment, we will consider reasonable adjustment to support disability employment. We offer a generous package including competitive pay, career average pension scheme, flexible working practices and the Bromley employee benefits scheme; Cycle2Work, Salary Sacrifice Lease Car, Technology Scheme, GymFlex and a wide range of local and national discounts.

Please note that we do not accept CV submissions from permanent recruitment agencies. If you are a candidate and would like to contact the Recruitment Team regarding the application process, please email Recruitment.Team@bromley.gov.uk