Job Title: Rough Sleeper Outreach Worker

Grade: BR12

Salary: £43,416-£46,952

Contract: Permanent, 36 hours per week

Working hours: Full time

Location: Bromley Civic Centre

Directorate: Housing Planning and Regeneration – Housing Services

Closing date: 27th April 2026 at 23.59

The London Borough of Bromley is seeking an experienced Rough Sleeper Outreach Worker to provide a compassionate and supportive assertive outreach response to service users who are rough sleepers, build local pathways and processes to ensure more in-reach work to ensure that rough sleepers can access accommodation and that it is sustained by proactive ongoing help and support.

Reporting to the Rough Sleeper Co-ordinator you work as part of the Rough Sleeping Team to manage the homelessness, support and resettlement casework for single homeless including rough sleepers in line with Housing Act 1996, as amended by the Homeless Reduction Act 2017 and Homelessness Code of Guidance.

Key responsibilities

To be able to work flexibly which includes early mornings, evenings and possibly weekends.

To act as third-party liaison working collaboratively with local agencies to develop and implement prevention initiatives and accommodation offers for those at risk of homelessness, procure suitable accommodation, and provide resettlement support for Service Users.

To ensure that accommodation-based support is being utilised and is being provided to all relevant clients.

To provide advice and early intervention to prevent and relieve homelessness; maximise access and utilisation of available housing options and solutions which meet the needs of the customer and minimise the need for temporary accommodation.
Drive continuous improvement, performance management and value for money across the service.
Bring strong partnerships with members, internal teams, health partners, registered providers, voluntary organisations, probation, social care and other stakeholders.
Provide confident, professional advice to applicants on homelessness related matters.
Foster a culture of accountability, inclusivity and service excellence.

About You

You will be a collaborative and creditable officer with substantial experience in homelessness within a local authority or similar complex organisation successful at demonstrating successful outcomes to intervene earlier and prevent rough sleeping and homelessness and for the need for temporary accommodation. You will bring: -

Extensive knowledge and experience, across housing.

A strong understanding of housing legislation, regulation and current national policy.

Proven ability to operate in a political environment and provide clear advice to applicants.

Excellent financial, commissioning and performance management skills.

Strong collaborative, communication and partnership-working capabilities.

Applications will be assessed based on the criteria set out in the Job Description and Person Specification, which can be found here

If you would like to speak to the Hiring Manager about the role, please contact jacqueline.lansley@bromley.gov.uk for a confidential discussion.

We are forces family friendly and are part of the Armed Forces Covenant Employer Recognition Scheme (Bronze Award). We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.We are committed to achieving equal opportunities in employment and service delivery and as a disability confident committed employer we encourage applications from people with disabilities. As part of this commitment, we will consider reasonable adjustment to support disability employment. We offer a generous package including competitive pay, career average pension scheme, flexible working practices and the Bromley employee benefits scheme; Cycle2Work, Salary Sacrifice Lease Car, Technology Scheme, GymFlex and a wide range of local and national discounts.

Please note that we do not accept CV submissions from permanent recruitment agencies. If you are a candidate and would like to contact the Recruitment Team regarding the application process, please email Recruitment.Team@bromley.gov.uk