Full Time, Permanent

DAMP & MOULD Team:

We are looking for 4x Senior Business Support Officers to join our Damp & Mould Team.

In this role, you will manage cases from referral to completion and ensure residents receive a timely, coordinated and supportive service.

You will work closely with residents, surveyors, contractors and internal teams to arrange inspections and remedial works, monitor progress and resolve issues. You will play a pivotal role in ensuring compliance with Awaab’s Law and delivering positive outcomes for residents.

Please refer to the Job Description & Person Specification for a more detailed breakdown of our requirements however, If you would like more information about the role please contact: Chris.Dyer@bristol.gov.uk

DISREPAIR Team:

We are looking for 2x Senior Business Support Officers to play a key role within the Disrepair Team.

In this role you will take ownership of housing disrepair cases from initial notification through to resolution.

You will coordinate inspections, repairs and follow-up actions, maintain accurate case records, and provide residents with clear and timely updates. Working closely with surveyors, contractors, legal colleagues and internal teams, you will help ensure cases are progressed promptly, risks are escalated and the Council meets its legal and regulatory obligations.

Please refer to the Job Description & Person Specification for a more detailed breakdown of our requirements however, If you would like more information about the role please contact: Tom.Taylor@bristol.gov.uk

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice – mixing both home and office working.

Please note that you will be required to attend the office twice a week on set days.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our values and are ready to be part of our exciting journey please select the apply button below.

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. We particularly welcome applications from Young people, Black and racially minoritised and Disabled candidates who are currently under-represented within this Service of Bristol City Council. Appointments will be made on merit.

The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.

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