Senior Contracts and Quality Officer

Full Time, Fixed Term - 12 months

Help Shape Better Outcomes for Children and Young People.

Bristol City Council is seeking an experienced and motivated Senior Contracts and Quality Officer to join our Children’s Market Engagement Service.

This is an exciting opportunity to play a key role in commissioning, contract management, quality assurance, and market development across children’s social care services.

Working within a dynamic and highly collaborative team, you will help ensure that children, young people, and families have access to high-quality, safe, and effective services that deliver positive outcomes and value for money.

About the Role

As Senior Contracts and Quality Officer, you will lead on the management and monitoring of contracts across a range of children’s services, including fosterin, residenital, supported accommodation, family support, and specialist commissioned services.

You will work closely with providers, operational teams, commissioners, and regional partners to ensure services meet contractual requirements, regulatory standards, and the evolving needs of children and young people.

Key responsibilities include:

• Leading contract management and quality monitoring activities for commissioned services.
• Undertaking provider quality assurance visits, audits, and performance reviews.
• Analysing performance, quality, and market intelligence data to inform service improvement and strategic planning.
• Building positive relationships with providers to drive innovation, continuous improvement, and market sustainability.
• Identifying and managing contract risks, escalating concerns where necessary.
• Preparing reports, briefings, and recommendations for senior managers and governance forums.
• Supporting service development initiatives that improve outcomes for children and young people.

About You

We are looking for a highly organised professional with experience in contract management, quality assurance, commissioning, or service improvement within children's services, social care, health, or a related sector.

Please note that this role is subject to an Enhanced DBS Check.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our values and are ready to be part of our exciting journey please select the apply button below.

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

For permanent Bristol City Council employees, this post will be a secondment.

For employees who are currently on a fixed term contract with Bristol City Council, the secondment must not extend beyond the end of the fixed term period to ensure there is a substantive post to return to.

If you are currently a casual worker or a member of an employment agency (currently working with Bristol City Council) this post will be a fixed term contract.

We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

For further information on the role, please contact richard.pears@bristol.gov.uk

At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.