Highway Technical Support Officer

Full Time, Permanent 

An opportunity has arisen for someone to join Bristol City Council as a Full Time Highway Technical Support Officer within the Highway Maintenance and Asset Team. 

You will join a vibrant and fulfilling working environment and work as part of a friendly and enthusiastic team in delivering services to colleagues, the public and elected members in accordance with the Council’s core values and the key performance indicators for the Highway Maintenance and Asset Team.

What will I be doing?

In this varied role, you will support permitting work across the highway network, working closely with contractors and internal teams such as Network Management to help ensure works are booked, coordinated effectively and managed in a way that minimises disruption to road users and the public.

You will respond to queries, liaise with stakeholders and help support the smooth and timely delivery of highway works.

You will also provide a wide range of technical and administrative support across the Highway Service. This will include managing correspondence and enquiries, processing applications, permits and licences, producing invoices, maintaining accurate records and working with teams across the service including Highway Maintenance, Highway Electrical Assets, Structures and Network Management.

This is an excellent opportunity to build broad experience in a busy and important service area.

The role is varied and you will receive a thorough introduction of the work required to achieve the goals and targets of the Service. 

What do I need to have?

The role would suit an individual who thrives on responsibility, continuous performance improvement and customer focus. 

Excellent written and verbal communication skills to respond to enquiries and initiate/reply to correspondence. 

Excellent organisational skills with the ability to manage and prioritise a busy workload and work to deadlines. 

Have a working knowledge of Microsoft Office applications or equivalent including the following: Outlook, Word, Excel, Internet Explorer.  

Have a willingness to learn new applications and technology. 

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. 

Join us and you’ll receive a generous rewards package including flexible working and flexi-time, membership of the Local Government Pension scheme, and a generous annual leave allowance as you’ll have the chance to make Bristol a better place and contribute to it’s future.

How do I apply?

If you share our values and are ready to be part of our exciting journey please select the apply button below.

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

For further information, please refer to the Job Description and Person Specification or alternatively, please contact Nick Pates nick.pates@bristol.gov.uk.

At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.