Insight Improvement Officer

Location / Working Pattern

Location: City Hall, Bristol

Basis: Full time, Roles will be 12 month fixed term from start date 

Hybrid working, expectation of 2 days a week in office to work alongside service and project teams.

About the Role

Children and Education Directorate – Strategic Improvement and Collaboration

You will join a small, collaborative Insight & Improvement team supporting some of the most important transformation and improvement programmes across Children and Education. Working across areas such as Stable Homes, Families First Partnership and Family Hubs, you will develop analysis, reporting and performance insight that helps services improve outcomes for children, young people and families.

This is a varied role combining analytical expertise with improvement activity. You will work directly with programme managers, service managers and operational teams to develop dashboards, monitor performance, identify trends and support evidence-based decision making.

You will have the opportunity to influence service improvement, support major change programmes and see your work directly inform strategic and operational decisions.

Key Responsibilities

• Work with services to understand reporting needs and develop data and insight products
• Analyse data to identify patterns, trends and performance information
• Produce dashboards, reports and visualisations to support decision-making
• Contribute to statutory and non-statutory data returns to external agencies
• Support improvement and transformation programmes with insight and analysis
• Work as part of project teams, contributing to delivery plans and timelines
• Identify and raise data quality issues and support improvements
• Ensure data is handled in line with information governance requirements
• Develop and maintain dashboards, performance indicators and benefits-monitoring products
• Support programme governance through the production of performance reporting and management information
• Work with programme teams and services to identify trends, risks and opportunities for improvement

What We’re Looking For

• Degree-level qualification in a relevant subject or equivalent experience in data or insight work
• Experience working with services to understand processes and develop reporting requirements
• Experience of data analysis, reporting or business intelligence tools
• Ability to analyse information and present findings clearly
• Experience managing and prioritising work to meet deadlines
• Knowledge of data protection and information governance (including GDPR)
• Ability to work with others to improve data quality and processes
• Understanding of equality, diversity and inclusion in a work context

Additional Information

• No direct line management responsibility
• Role supports statutory returns and service improvement activity
• Key stakeholders include: Programme Managers, Project Managers, Service Managers, Heads of Service, Finance colleagues, Data & Insight colleagues, Policy and Strategy colleagues and operational teams across Children and Education.
• This role offers the opportunity to work on high-profile programmes that directly impact children, young people and families across Bristol. You'll combine analytical expertise with service improvement work, gaining exposure to senior leaders while helping shape major transformation initiatives.

Please note that this role is subject to a Basic DBS Check.

 

Why Bristol City Council?

 

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation.

Join us and you’ll receive a generous rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

 

How do I apply?

If you share our values and are ready to be part of our exciting journey please select the apply button below.

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

Interviews are expected to take place week commencing 13th July

Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. Appointments will be made on merit. 

The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.