Assistant Programme Officer

Full Time, Fixed Term to 30^th June 2027.

We are looking to recruit one Assistant Programme Officer to join our existing WorkWell West team across the Bristol, North Somerset and South Gloucestershire (BNSSG) region.

The Team:

The Bristol, North Somerset and South Gloucestershire Integrated Care Board, (BNSSG), and their lead delivery partner, Bristol City Council are delighted to be providing the WorkWell service in Bristol, North Somerset and South Gloucestershire, who are employed or seeking employment but feel their health is a barrier to return to work or thrive in work.

WorkWell is a distinctive scheme that will bring together local authorities, health, education, community and voluntary services to provide tailored support to people at risk of leaving work or being unable to return after a period of sickness. By working with people to tackle the barriers that can lead to economic activity, the scheme promises to change lives for the better while helping to grow the local economy.

 The Tasks:

We are looking for individuals who are organised, thorough with excellent attention to detail who can prioritise workload effectively. We need good communicators who will maintain excellent relationships within the team and communicate effectively with participants. You will have accurate data entry skills, be able to follow processes, keep records up to date, and have the problem-solving abilities to notice and investigate inconsistencies.

 

• Using computer systems and programs such as Microsoft SharePoint. You will be entering data into our Contact Resource Management system (CRM) for which full training will be provided.
• Confident, friendly and professional telephone manners.
• Maintaining accurate and detailed records of interactions within the CRM.
• Greeting the public, answering questions and queries over the phone, about the project.
• Supporting the wider team, attending & promoting Workwell at local community events.
• Assisting other members of the Employment Support team with various admin tasks as needed.

Please note that this role is subject to an Enhanced DBS Check.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our values and are ready to be part of our exciting journey please select the apply button below.

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

For permanent Bristol City Council employees, this post will be a secondment.

For employees who are currently on a fixed term contract with Bristol City Council, the secondment must not extend beyond the end of the fixed term period to ensure there is a substantive post to return to.

If you are currently a casual worker or a member of an employment agency (currently working with Bristol City Council) this post will be a fixed term contract.

We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

For further information please contact Claire Edwards – Senior Programme Officer at Bristol City Council, (claire.edwards@bristol.gov.uk)

Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. Appointments will be made on merit. 

The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.