Administrative Assistant x2

1x Permanent, Part Time, 18.5 hours - Alternate Wednesday (8am - 3:30pm), Thursday and Friday (8am - 4pm)
1x Permanent, Full Time, 37 hours - Monday - Thursday (8am - 4pm) and Friday (8am - 3:30pm)

We are looking for a friendly and enthusiastic administrative assistant to join the North Bristol Reablement Team.

Reablement is a city-wide multi-disciplinary service which facilitates discharges from hospitals in a timely manner and aims to maximise service users’ independence by providing Reablement support in service users’ own homes.

The admin team work with the Reablement Support Assistants, Senior Reablement Support Assistants, Team Leaders and Managers to keep the service running smoothly.

Admin tasks include:

•  Answering and directing phone calls.
• Supporting staff to use smartphones and desktop computers for work purposes.
• Preparing and filing service user information documents.
• Processing and filing staff leave and expense claims.
• Monitoring staff and service user databases.

 

You will need good customer service, organisational and IT skills in order to manage the varied workload and provide an excellent support service to our staff and service users. It is also important that you are able to understand and follow data protection and confidentiality guidelines.

You may sometimes be required to support the teams at our service’s East and North Bristol offices, so it’s important that you are able to follow our service’s standard operating procedures and can be flexible with regards to work location. This role is entirely office-based.

This role is subject to a Basic DBS Check.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our values and are ready to be part of our exciting journey please select the apply button below.

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

If you have any questions about the role or application process, please feel free to get in touch - Senior Administrator, Brogan Willcox (Brogan.Willcox@bristol.gov.uk).  

Applications will be reviewed as they are received, and we reserve the right to close this vacancy early. We therefore encourage you to apply as soon as possible.

Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. We particularly welcome applications from Young people, Black and racially minoritised, Disabled, LGBTQ+ and Male candidates who are currently under-represented within this Service of Bristol City Council. Appointments will be made on merit.

The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.