Emergency Accommodation Administrator

Full Time – 37 hours Mon-Fri, Permanent 

Join Our Mission to Support Bristol’s Most Vulnerable! 

Are you a highly organised administrator with a passion for making a difference? Do you thrive in fast-paced environments and take pride in delivering high-quality work with precision and care?

It’s an exciting time at Bristol Council as we are expanding our Emergency Accommodation team and looking for a self-motivated administrator to join our dedicated small team to provide valued and much needed homes to the residents of Bristol. As the single point of access for homeless households in crisis, we play a vital role in ensuring people receive the emergency and supported housing they need when they need it most.

You’ll play a pivotal role in:

• Playing a central and essential role in our service, supporting frontline Housing Options colleagues across Bristol City Council.
• Carrying out suitability assessments to ensure a safe and secure home for homeless clients, working with other colleagues to ensure efficient ending of placements and managing our internal transfer process.
• Managing internal systems with precision and a keen attention to detail.
• Providing valued in person sign-ups for clients who are moving into our homes within statutory and legal framework.
• Helping us deliver a responsive, compassionate, and efficient service to those facing homelessness.

What We’re Looking For:

• Excellent time management and task prioritisation skills.
• Attention to detail with a commitment to high-quality results.
• Experience in administrative processes especially in housing, social care, or public services.
• A general understanding of homelessness in Bristol and the UK.

Why Join Us?

You’ll be part of a team that’s not just about paperwork it’s about people. Every task you complete helps someone in crisis find safety and support. It’s meaningful work, and we do it together.

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our values and are ready to be part of our exciting journey please select the apply button below.

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

For further information, please refer to the Job Description and Person Specification or alternatively, please contact Angela Eyles or Clare Savill to learn more about the role and how you can be part of something truly impactful.

At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.