Accessible Homes Caseworker

Full Time, Permanent

An exciting opportunity for someone who wants to be part of a team that make a real difference to the quality of life for those people who are having difficulty accessing their homes. Working with older and disabled people their families and carers you will be the main point of contact supporting them through the process of having their homes adapted.

You will work as part of a multi-disciplinary team consisting of Occupational Therapists, Occupational Therapy Aides, Surveyors, Caseworkers, Technicians and a TEC Hub team. We provide services to assist those who are having difficulty accessing their homes, either through old age or disability, to continue to live independently.

As Caseworker you will have a strong customer focus putting the customer at the centre of everything you do. You will also have excellent administrative and computer skills and be very organised, work well under pressure, be confident, and be able to work on your own initiative as well as being part of team.

This position is mostly home and office working with occasional home visits.  This is a busy administrative role which includes answering telephone calls as the main point of contact for the team.

This post can be remote working but not 100%, you will be required to attend the office for regular meetings and meet ups, also to carry out home visits within the Bristol boundary.

Please note that this is a career progression role, you will start at the BG8 grade and will have the opportunity to progress by competency based assessment to the BG9 grade as your knowledge and experience grows. 

Please note that this role is subject to a Basic DBS Check.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our values and are ready to be part of our exciting journey please select the apply button below.

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

For further information, please refer to the Job Description and Person Specification or alternatively, please contact Peter Bee on 0117 903 7292.

Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. Appointments will be made on merit. 

The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.