HR Contracts Manager

Contracts Manager – Human Resources

 

We’re looking for an experienced Contracts Manager to help shape and continuously improve the contracts that support our HR services — from recruitment and onboarding to workforce management and payroll accuracy. This is a key role that ensures our suppliers deliver safe, compliant and high‑quality services that truly meet the needs of our people and the organisation.

 

What you’ll be doing

 

You’ll work closely with suppliers and internal stakeholders to make sure our HR‑related contracts run smoothly, deliver value, and support excellent service delivery. Your responsibilities will include:

 

• Overseeing supplier performance and ensuring contracts meet service, compliance and quality standards.
• Leading contract reviews, risk management and issue resolution.
• Monitoring spend, maintaining robust payment processes and supporting annual budget planning.
• Working with HR, ICT, Finance and Procurement colleagues to drive continuous improvement.
• Providing clear technical and contractual advice that supports effective service delivery.

 

About you

 

You’ll bring strong experience in contract, procurement or supplier management, ideally in a complex or public‑sector environment. We’re looking for someone who can work confidently with financial information, communicate clearly and build strong professional relationships. You should have:

 

• Solid understanding of contract management principles, regulations and supplier performance frameworks.
• Experience managing contractors and ensuring high standards of delivery.
• Knowledge of Health & Safety requirements relevant to supplier and service management.
• Strong analytical skills with the ability to interpret data and make sound recommendations.
• Excellent communication skills and the ability to present complex information clearly.
• A commitment to equality, diversity and inclusion in all aspects of your work.

 

Why Bristol City Council?

 

You’ll be part of a supportive team with opportunities to improve services that directly impact the employee experience. We offer flexible working, development opportunities and a chance to influence how HR services operate across the organisation

 

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

 

How do I apply?

 

If you share our values and are ready to lead a team delivering essential services, we would love to hear from you. Please select the apply button below and submit your CV along with a supporting statement included in the “Further Information” section. 


To be shortlisted, you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification. 

 

For permanent Bristol City Council employees, this post will be a secondment. 

For employees who are currently on a fixed term contract with Bristol City Council, the secondment must not extend beyond the end of the fixed term period to ensure there is a substantive post to return to.

 

 

For an informal discussion about this role, please contact: Mark.Jefferson@bristol.gov.uk 

Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. We particularly welcome applications from Young people, Black and racially minoritised candidates who are currently under-represented within this Service of Bristol City Council. Appointments will be made on merit.

 

The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.