Permanent, Part Time 21.75 hours per week working a pattern of Thur/Fri and alternate weekends 09:30-17:15 based at M Shed.

Permanent, Part Time 21.75 hours per week working a pattern of Thur/Fri and alternate weekends 09:30-17:15 based at Bristol Museum and Art Gallery.

We also have several vacancies for Casual Visitor Assistants. This is a zero hours contract and we allocate shifts across the month as needed to support the service.

Please specify in your application which role you are applying for.

Bristol Culture and Creative Industries delivers city-wide festivals, events, exhibitions and world class museums; be a part of the City’s dynamic, vibrant and forward-thinking team. We are looking for Visitor Assistants to join the Visitor Experience & Operations Team.

We are looking for individuals who will deliver an outstanding service. You will have the passion and drive to define and deliver our commitment to customer care. You will ensure the safety and security of staff, visitors, buildings and museum collections.

This is a public facing role working with our visitors to ensure they have an engaging and memorable visit at our museums.

Visitor Experience & Operations roles include working across all our sites Bristol Museum & Art Gallery, M Shed Museum, Blaise Castle House Museum, Georgian House Museum and Red Lodge Museum as required.

The role may include manual tasks and you will be expected to undertake relevant training to support your role. Training may take place outside of contracted hours, all training is paid.

If you are successful at interview your details can be held and you may be offered a visitor assistant position on a different working pattern should one become vacant.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation.

Join us and you’ll receive an excellent rewards package including membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our values and are ready to be part of our exciting journey please select the apply button below.

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

Applications will be reviewed as they are received, and we reserve the right to close this vacancy early. We therefore encourage you to apply as soon as possible.

For further information, please refer to the Job Description and Person Specification or alternatively, please contact Bristol.museums@bristol.gov.uk

Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. We particularly welcome applications from Young people, Black and racially minoritised and Disabled candidates who are currently under-represented within this Service of Bristol City Council. Appointments will be made on merit.

The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.

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