Salary range: £27,030 - £27,855 (pro rata) p.a. incl. London weighting

Contract: Permanent

Hours of work: Part Time 10 hours per week

Location: Brent Libraries

Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up.

Brent’s diversity is evident to all who visit our borough, and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.

Brent is one of the most diverse boroughs in the country, with communities, ideas and experiences from across the world helping to shape who we are. Working here means joining a council that is focused on fairness, open to new thinking and committed to improving life for local people.

Our values shape how we work and what people can expect from us. We collaborate proactively, lead inclusively, embrace change, are bold and curious, and celebrate and share our success. For people who care about public service and want their work to matter, Brent offers the chance to make a meaningful difference.

The council is pursuing a far-reaching transformation agenda that better meets the needs of our communities, so it is an exciting time to join us. We have just recently refurbished our Resident Hub and Wembley Library, and we have just reopened Kilburn Library, following £1m refurbishment. It is an exciting time to join our service, as we develop new offers in our newly refurbished buildings and spaces.

Brent Libraries deliver customer focused culture, learning and information services in one of the most diverse boroughs in London. All our libraries have self-service technology, a wide-ranging book stock, regular reading and learning activities and a year-round programme of tailored events. We also offer e-books, e-audio and online resources available 24/7. We also offer Home Library and Outreach service for who find it hard to get to the library.

The Post:

The Library Support Worker post offers the opportunity to make a difference in Brent, providing frontline services to customers of all ages and backgrounds.

This role assists in the day-to-day frontline library service delivery, welcoming customers into the library, assisting them with finding and borrowing items, signposting to information, support for accessing e-Library services, support for activities and maintaining safe and accessible library spaces and resources. You will also assist in delivering a locality-based outreach programmed to promote the library beyond the current user groups.

Our libraries are open seven days a week. This position is for a 10-hour posts to be worked over weekends.

This is an exciting time to join the Council as we continue to modernise and develop our library estate and outreach services and ensure our Libraries, Cultural and Heritage offer exceed our residents’ expectations.

The Person:

We are looking for candidates with an aptitude for working in a busy customer facing environment and the ability to engage and communicate with a diverse range of service users.

Experience of working in teams is essential, along with the ability to demonstrate the good people skills necessary to provide a professional and proficient service.

You should have excellent communication skills (verbal and written) and be able to express yourself clearly and confidently.

Candidates should have enthusiasm for books and reading and a passion for supporting literacy and learning is also important.

Why join us?

We know people do their best work when they feel valued, supported and able to grow. At Brent, you will benefit from:

27 days' annual leave, rising with length of service, plus bank holidays
Local Government Pension Scheme with generous employer contributions
Hybrid and flexible working options available for most roles
Supportive family-friendly policies, including carers’ leave, paternity leave and compassionate leave for eligible employees
Health and wellbeing support, including eye test support and a 24/7 Employee Assistance Programme
Financial wellbeing support, including education sessions, childcare deposit loans and season ticket loans
Travel support, including affordable parking nearby, a Cycle to Work scheme and onsite facilities
Learning and development opportunities to support your career
Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure and entertainment

To learn more about our staff benefits, visit Our offer to you.

Closing date: 4 November 2026 (23:59)

Additional Information:

Interested in applying? Click "Apply Now" to begin your application.

You will need to submit a supporting statement demonstrating how you meet the essential criteria in the job description. This is a key part of the selection process, and applications without a supporting statement may not be considered. You may also upload a CV to support your application, but it cannot replace the supporting statement.

We reserve the right to close this vacancy early if we receive a high volume of applications. If you are interested, we encourage you to apply as soon as possible.

Internal applicants must have passed their probation before applying.

Brent Council values the diversity of its community and aims to have a workforce that reflects the people we serve. We welcome applications from all sections of the community and encourage applicants to complete the diversity survey section of the application.

We are committed to fostering an inclusive workplace where everyone is treated with dignity, respect and fairness. We expect all employees to demonstrate a commitment to equality, diversity and inclusion and to promote inclusive, non-discriminatory practices in their work. This commitment forms part of our recruitment process, and candidates may be assessed on their understanding of and ability to contribute to an inclusive working environment.

The information we collect from you will be shared with Cifas, who will use it to help prevent fraud and other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details on how your information will be used by Brent and Cifas, and your data protection rights can be found here.

As a Disability Confident employer, we guarantee an interview to disabled applicants who meet the essential criteria for the role. This includes people with hidden disabilities, long-term health conditions, diagnoses and mental health conditions. We also guarantee an interview to care-experienced applicants who meet the essential criteria. Information shared for this purpose will be treated fairly and used only to confirm eligibility under these schemes.

If you need reasonable adjustments at any stage of the recruitment process, please contact recruitment@brent.gov.uk.

Job Description