Salary range: £42,060 – £44,685 per annum inclusive of London weighting
Contract: Fixed term / Secondment (12 months)
Hours of work: 36 hours per week
Location: Civic Centre and other locations from time to time

Bring your skills to a borough that is ambitious, diverse and forward-looking

Brent is one of the most diverse boroughs in the country, with communities, ideas and experiences from across the world helping to shape who we are. Working here means joining a council that is focused on fairness, open to new thinking and committed to improving life for local people.

Our values shape how we work and what people can expect from us. We collaborate proactively, lead inclusively, embrace change, are bold and curious, and celebrate and share our success. For people who care about public service and want their work to matter, Brent offers the chance to make a meaningful difference.

About the role

You will manage a caseload of residents at risk of homelessness, working proactively to sustain tenancies, prevent eviction and support landlord compliance. This includes early intervention in tenancy breakdown, providing practical support and advice to tenants and landlords, and identifying and referring cases where there may be breaches of housing legislation to the appropriate teams. You will work closely with internal teams such as Private Housing Services, legal representatives and external partners to deliver effective prevention outcomes, reduce the need for temporary accommodation and support residents to maintain stable housing.

In this role, you will:

Manage a complex caseload of homelessness prevention cases involving private rented sector tenancies at risk of eviction or breakdown, using professional judgement to identify and implement appropriate interventions.
Act proactively to prevent homelessness by intervening early in landlord and tenant disputes, negotiating sustainable solutions to enable residents to remain in their accommodation where it is safe and reasonable to do so.
Provide specialist advice to residents and landlords on their legal rights and responsibilities, tenancy conditions, and available remedies to prevent eviction.
Make independent decisions on appropriate prevention actions in accordance with legislation, statutory guidance, and Council policy.
Identify and investigate potential breaches of housing legislation, including unlawful eviction, harassment and non-compliance with statutory requirements, and gather, analyse and evaluate evidence to support enforcement action by Private Housing Services and legal proceedings where required.

About you

We are looking for someone who:

Is motivated and proactive
Has a strong knowledge of homelessness and the private rented sector
An understanding of the changes introduced through the Renters’ Rights Act 2025
Experience of working within a housing or homelessness service and managing a caseload
Experience supporting residents at risk of homelessness to achieve positive outcomes You
Confident in managing complex and sensitive situations, working constructively with tenants and landlords to sustain tenancies and prevent eviction.
Experience of providing clear and accurate housing advice, understanding legal processes and using professional judgement to identify appropriate interventions.
Strong communication, negotiation and problem‑solving skills are essential, along with the ability to work independently, manage competing priorities and build effective relationships with internal services and external partners.
Resilient, adaptable and committed to delivering high‑quality, resident‑focused services in a fast‑paced and evolving environment

Why join us?

We know people do their best work when they feel valued, supported and able to grow. At Brent, you will benefit from:

27 days’ annual leave, rising with length of service, plus bank holidays
Local Government Pension Scheme with generous employer contributions
hybrid and flexible working options for most roles
supportive family-friendly policies
health and wellbeing support, including eye test support and a 24/7 Employee Assistance Programme
financial wellbeing support, including education sessions, childcare deposit loans, and season ticket loans
travel support, including affordable parking nearby, a Cycle to Work scheme, and onsite facilities
learning and development opportunities to support your career
access to My Brent Rewards with exclusive discounts on shopping, travel, leisure and entertainment

To learn more about our staff benefits, visit Our offer to you.

Closing date: Wednesday 19 August 2026 (23:59)

We reserve the right to close this vacancy early if we receive a high volume of applications. If you are interested, we encourage you to apply as soon as possible.

Applications from candidates who have applied for this role in the last 6 months will not be considered.

Interested in applying? Click "Apply Now" to begin your application.

You will need to submit a supporting statement demonstrating how you meet the essential criteria in the job description. This is a key part of the selection process, and applications without a supporting statement may not be considered. You may also upload a CV to support your application, but it cannot replace the supporting statement.

Brent Council values the diversity of its community and aims to have a workforce that reflects the people we serve. We welcome all applications from all sections of the community and encourage applicants to complete the diversity survey section of the application.

We are committed to fostering an inclusive workplace where everyone is treated with dignity, respect and fairness. We expect all employees to demonstrate a commitment to equality, diversity and inclusion and to promote inclusive, non-discriminatory practices in their work. This commitment forms part of our recruitment process, and candidates may be assessed on their understanding of and ability to contribute to an inclusive working environment.

The information we collect from you will be shared with Cifas, who will use it to help prevent fraud and other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details on how your information will be used by Brent and Cifas, and your data protection rights can be found here.

As a Disability Confident employer, we guarantee an interview to disabled applicants who meet the essential criteria for the role. This includes people with hidden disabilities, long term health conditions, diagnosis, and mental health conditions. We also guarantee an interview to care-experienced applicants who meet the essential criteria. Information shared for this purpose will be treated fairly and used only to confirm eligibility under these schemes.

If you need reasonable adjustments at any stage of the recruitment process, please contact recruitment@brent.gov.uk.

Brent has a positive approach to flexible working.

View the job description here.

Secondment application