Salary range: £30,717 - £32,070 (pro rata) p.a. incl. London weighting

Contract: Permanent

Hours of work: 21 hours per week Part Time Contract

36 hours per week for Full Time Contract

Location: Brent Libraries

Library & Outreach Assistant

Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.

The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.

We have just recently refurbished our Resident Hub and Wembley Library, and we have just reopened Kilburn Library, following £1m refurbishment. It is an exciting time to join our service, as we develop new offers in our newly refurbished buildings and spaces.

Brent Libraries deliver customer focused culture, learning and information services in one of the most diverse boroughs in London. All our libraries have self-service technology, a wide-ranging book stock, regular reading and learning activities and a year-round programme of tailored events. We also offer e-books, e-audio and online resources available 24/7. We also offer Home Library and Outreach service for who find it hard to get to the library.

The Post

Successful applicants will play a key role within a vibrant and dynamic team, delivering high quality, customer-focused services. This includes handling a wide range of library enquiries, effectively signposting residents and customers to relevant council departments and external organisations, as well as designing and delivering engaging events and activities for children and adults.

The role also involves working proactively in the community through outreach initiatives and promoting the full range of library services.

A core aspect of the post is to maintain, enhance and actively promote an excellent and inclusive library offer, spanning both physical and digital collections, including community-led stock. This also extends to delivering a varied programme of events and activities for all age groups, supporting services such as housebound provision, and ensuring that all customers are aware of and able to access the breadth of services available.

This is an excellent opportunity to join a progressive, forward-thinking library service that plays a vital role in delivering public services across the borough of Brent.

The Library & Outreach Assistant role offers strong opportunities for training, personal development and career progression within the library service.

Please note that this role requires flexibility, as Library and Outreach Assistants are expected to work regular evenings and weekends.

The Person

We are seeking enthusiastic candidates with strong interpersonal skills and a genuine passion for working in the library sector. You should be confident in promoting library services and delivering excellent customer service to a diverse range of users.

This is a fully front-facing role, requiring you to be active and visible on the library floor at all times, engaging directly with customers, supporting their needs and creating a welcoming and inclusive environment.

A key focus of the role is the ability to design, lead and deliver engaging events and activities, including class visits, children’s sessions and programmes for adults and families. You will take an active role in planning and facilitating these activities, ensuring they are inclusive, creative and responsive to community needs.

A passion for books and reading is essential, as inspiring a love of reading remains central to our mission.

Experience in customer service is desirable, and candidates should be confident in using ICT. Services for children and families are a cornerstone of our offer, and we particularly welcome candidates with enthusiasm and experience in working with these groups.

You will also contribute to promotional activities and events, engaging library users of all ages, and play an important role in delivering a locality-based outreach programme to extend the reach of the library to new audiences.

Candidates are strongly advised to carefully read the job specification and address all criteria in their application.

Why join us?

We know people achieve their best when they feel valued. At Brent, you’ll benefit from:

Up to 33 days annual leave (depending on length of service) plus bank holidays
Excellent pension with generous employer contributions (LGPS)
Hybrid and flexible working options available for most roles
Supportive family-friendly policies for parent, guardians, and carers
Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme
Financial support such as education sessions, childcare deposit loans, and season ticket loans
Travel perks including affordable parking nearby, a Cycle to Work scheme, and great onsite facilities
Learning and development opportunities to help you grow your career
Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment

To learn more about our benefits, visit Our offer to you.

Closing date: Sunday 12 July 2026 (23:59)

Additional Information

If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the essential requirements on the Job description. We will accept a CV in support of your application, however, you should still provide a supporting statement.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested in this role, we advise that you apply as soon as possible.

Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.

We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.

The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here.

Brent has a positive approach to flexible working.

As a disability confident employer Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on recruitment@brent.gov.uk.

Job Description