Operations Supervisor
London Borough of Brent
Salary range: £40,182 - £42,060 p.a. inc. London weighting
Contract: Permanent
Hours of work: 36 hours per week
Location: Civic centre and other locations from time to time
As an Operations Supervisor in Brent’s Conference and Events team, you will help deliver a wide range of high-quality events from start to finish, supporting everything from internal meetings and conferences to weddings, civic ceremonies, public events and corporate hospitality for up to 1,000 guests. Working closely with the Senior Operations Supervisor and event planning team, you will play a hands-on role in making sure every event runs smoothly, safely and to a consistently high standard.
You will supervise event set-up and clear-down, act as a main point of contact for clients on the day, oversee agency staff and suppliers on site, and respond quickly to any operational or AV issues that arise. The role also includes helping maintain event spaces, monitoring health and safety standards, supporting rotas and agency bookings, and producing accurate post-event reports and feedback. This is an exciting opportunity for someone who enjoys variety, takes pride in great service and wants to help grow the reputation of Brent’s events offer.
The Person
We are looking for a confident, organised and customer-focused events professional with experience of supporting the operational delivery of a broad range of events in a busy venue or events environment. You will be calm under pressure, highly attentive to detail and comfortable supervising staff, agency workers and suppliers to ensure events are delivered safely, efficiently and to a high standard.
You will bring strong communication skills, a hands-on approach and the ability to build confidence with clients and colleagues at all levels. Ideally, you will have experience of event management systems, producing event briefs and reports, and handling the practical demands of event operations, including manual handling. Knowledge of current health and safety requirements is essential, and a first aid qualification, personal licence or SIA training would be an advantage, although training can be provided. Flexibility is important, as this role works on a 5 out of 7 basis and includes evening and weekend working when required.
Why join us?
We know people achieve their best when they feel valued. At Brent, you’ll benefit from:
- Up to 33 days annual leave (depending on length of service) plus bank holidays
- Excellent pension with generous employer contributions (LGPS)
- Hybrid and flexible working options available for most roles
- Supportive family-friendly policies for parent, guardians, and carers
- Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme
- Financial support such as education sessions, childcare deposit loans, and season ticket loans
- Travel perks including affordable parking nearby, a Cycle to Work scheme, and great onsite facilities
- Learning and development opportunities to help you grow your career
- Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment
If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the essential requirements on the Job description. We will accept a CV in support of your application, however, you should still provide a supporting statement.
Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.