Business Support Officer

London Borough of Brent

United Kingdom£34,998 - £37,134Full timeCloses: 2026-03-12T23:59:00+00:00

Salary range: £34,998 - £37,134 (pro rata) p.a. inc. London weighting 
Contract: x2 (6 Months FTC) & x1 (5 Months FTC) 
Hours of work: 36 hours per week 
Location: Civic Centre and other locations from time to time 

A Great Opportunity to support the Children's Social Care Team at Brent …       
 
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
 
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.

The Post

To provide administrative support to the specialist teams within the Children’s Social Care Service.

This will involve minute taking at meetings including strategy meeting, ensure robust tracking of statutory panels / meetings, updating systems, maintaining accurate records and updating folders, uploading partner checks and documentation to MOSAIC and acting as the first point of contact within the relevant teams, maintaining professional communications with internal and external customers and partners, effective multi-agency engagement, taking responsibility for all email/post/telephone queries and handling them as appropriate, and taking ownership of the business support needs of the allocated service area and have expert knowledge of their business processes. 

The Person

You will be joining the well-established Business Support Service. We are passionate about the work we do with children and the support provided to the children and their families. You will also join us in having a close working relationship with families and settings. This role makes positive contributions to the services that Brent provides for children and young people. The ideal candidate will be resilient and solution focused, have strong communication skills effectively (oral and written). Excellent interpersonal skills and telephone manners, and the ability to build positive relationships with internal and external partners are all equally important. 

The successful candidate must be highly organised, be able to manage their workload and maintain attention to detail, prioritise workload for completion within the given deadlines. The successful candidate will have good IT skills and have the ability to use computer systems concurrently, as well as the ability to work on their own initiative and take a proactive approach. Minute taking experience is essential as the role provides efficient and professional day to day support to the administrative needs of the service and the Children and Young People and Community Development department. 

Closing date: Thursday 12 March 2026 (23:59)

Applications received within the last 6 months will not be considered 

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested in this role, we advise that you apply as soon as possible.

Additional Information 

If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.

This position is only open to redeployees currently working in Brent Council. External candidates are not permitted to apply for internal only roles. 

Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.

We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.
 
Brent has a positive approach to flexible working.
 
As a disability confident employer Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us.