We have a great opportunity for a Housing Assessment Support Officer to join our busy Housing team.

The role will involve maintaining the Housing Register through the Gateway to Homechoice website, assessing housing applications, looking after changes of circumstances and advertising and shortlisting empty properties for social landlords.

You will also carry out investigations to determine which applications should take priority, liaising with landlords, Social Services, Mental Health Teams, GPs and the Police, renew applications, identify those who may be within 56 days of becoming homeless and place bids on suitable properties for applicants who are unable to.

With excellent communication and interpersonal skills, you will be confident liaising with customers, colleagues and partner organisations, with a positive and non-judgmental approach.

You will also have good practical IT skills, with the ability to work accurately under pressure, and be comfortable working both independently and as part of a team.

A knowledge of housing issues and previous experience of working in a housing-related role would be an advantage but is not essential, as full training will be provided.

A full UK driving licence, and access to a car, is essential for this role.

This is an excellent opportunity for the right candidate to join our team and make a real difference in the local community. If you are organised, self-motivated, enthusiastic and pro-active, we would love to hear from you.

For an informal chat about the role, please call Jo Sheldrake (Housing Assessment Team Manager) on 01376 312437.

Why choose Braintree District Council?

Braintree is an ambitious and dynamic Council and is becoming one of the fastest growing Districts in the East of England with three growing towns, London just 45 minutes away and the District located directly between the international transport centres of Stansted Airport and Harwich and Felixstowe International Ports. We have a deserved track record for delivering and a strong reputation within the business community.

Braintree District Council is a great place to work. We pride ourselves on our creative and innovative approach, which is led by our employees, and are committed to having an engaged workforce who understand our strategy and how they can help deliver it. Our people see the difference they make and how the work they do actively contributes to and encourages positive change in the local community.

We also offer some great benefits, including:

Flexible working
Hybrid working arrangements are available in this role (home/office based) subject to business need
Local government pension scheme
Learning and development for all employees
Employee discounts at local businesses
Employee recognition schemes
Extensive health and wellbeing programmes, including discounted gym membership

For more information, please see the Job Profile.

To apply, click Apply online below.

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Closing date for receipt of applications is midnight on Sunday 10th May 2026.

Interviews are expected to take place on Monday 18th to Wednesday 20th May 2026.