Fleet Workshop Receptionist

Job Introduction

Join a team that keeps Bradford Running

We are looking for an enthusiastic and customer focused Workshop Receptionist to join our experienced and close-knit workshop team at Shearbridge Depot.

Bradford council operates one of West Yorkshire’s largest and most diverse local authority fleet operations, maintaining circa 1,700 vehicles, which is increasing, including specialist plant equipment that deliver essential frontline services across the district every day. From refuse collection vehicles and winter maintenance machinery to operational support vehicles and specialist plant machinery. Our fleet workshop plays a vital role in keeping the city running safely efficiently and reliably.

We’re looking for someone who – 

• Has experience of working in a busy reception or workshop environment. 
• Is competent in the use of Microsoft office applications and other computerised systems.
• Has excellent customer service and communication skills, both verbal and written.
• Has good administrative and data entry skills with a high level of accuracy.
• Can work safely, efficiently and professionally under pressure.
• Works well as part of a team and supports colleagues.
• Is reliable, adaptable and motivated.

If you’re looking for a rewarding career within a professional and supportive fleet workshop operation – where your skills directly contribute to essential public services we’d like to hear from you.

The Role – 

As the first point of contact for the Fleet workshop, your duties will include – 

• Receiving and processing vehicle maintenance and repair bookings via telephone and email.
• Creating job sheets and maintaining accurate records.
• Create financial orders under the supervision of the workshop reception engineers/supervisors.
• Liaise with customers, drivers, contractors and council services regarding vehicle repairs and maintenance.
• Support workshop reception engineers and supervisors with day-to-day administrative duties.

This is an administrative role within a busy operational workshop environment. The role requires a proactive approach with the ability to respond to changing priorities and service demands.

No two days are the same, making this an ideal opportunity for someone who enjoys variety, teamwork and problem solving - where your skills will directly contribute to assisting our busy fleet workshop keep essential council services operating safely and effectively for the residents of Bradford.

Why Join us?

• Stable and secure local authority employment
• Access to a defined benefit local government pension scheme
• Training opportunities
• Discounted corporate Gym membership
• Opportunities for overtime
• Supportive and enjoyable team environment.

Further Information – 

If you are interested in joining our team but you would like an informal discussion about the role, please contact Stewart Wild @ Stewart.Wild@Bradford.gov.uk.

Employee Offer

Why work for Bradford Council? Find out why by taking a look at Our Employee Offer.pdf

Equal Opportunities 

We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex, or sexual orientation.

We are committed to creating an inclusive environment where everyone feels valued, respected, and able to thrive. If you require any adjustments to the recruitment process to support your application, please let us know, and we will work with you to meet your needs.

 The RESPECT Allyship Programme is available to all staff, which offers the opportunity to learn more about the diverse communities & groups and provides added benefits and resources to its members.