Business Support Officer

Grade C scp 5 £26,427 to scp 6 £26,847
Contract: permanent
Hours: 37 per week
Interview date: TBC
For further information about this role, contact: david.hashdi@bolton.gov.uk

Unfortunately, we are unable to offer sponsorship for this role.

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The Role

We are seeking an organised and customer-focused Business Support Officer to provide high-quality administrative support within a busy team Community Safety team. The role involves coordinating meetings, preparing agendas and minutes, maintaining records and databases, managing shared inboxes, processing invoices and purchase orders, and responding to enquiries from customers and colleagues. You will deliver excellent customer service, manage a varied workload, and work collaboratively with colleagues to support efficient service delivery. Strong organisational, communication, and IT skills are essential, along with a flexible and proactive approach.

About You

The successful candidate will provide leadership and support to the Community Safety Partnership, including strategic theme groups and relevant operational working groups, contributing to the development and implementation of strategy, policy and service delivery. You will work closely with elected members and a wide range of partner agencies such as Greater Manchester Police, housing providers, neighbourhood watch groups and VCSE organisations, supporting them on community safety priorities and emerging issues.

A key aspect of the role involves developing, coordinating and implementing multiagency responses to community safety challenges, using evidencebased problemsolving techniques, partnership action plans and community engagement to achieve shared outcomes. You will support service managers through research and analysis, consultation activity, report writing and the facilitation of discussions at partnership meetings, ensuring decisions are informed by highquality intelligence and evidence.

The role also includes preparing and presenting highlight and performance reports for the Community Safety Partnership and its subgroups, monitoring progress against agreed action plans and projects. You will contribute to the development of effective performance management systems that enable the partnership to measure impact, identify risk and drive continuous improvement. Responsibility for coordinating the CCTV resource sits within this role, ensuring compliance with all relevant policies, procedures and legislative requirements.

About Us
This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.

Ready to apply? Then please click Apply and upload your anonymised CV and supporting statement discussing your relevant skills and experience and explain how you believe they make you a strong fit for this role.

Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.

This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information.

For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact recruitment@bolton.gov.uk