Quality Assurance Manager

Grade K SCP 39 £50,269- SCP 43 £54,495
Contract: Permanent.
Essential Requirement: DBS, Registered with SW England.
Essential Qualification: Must have a Social Work Qualification and registered with Social Work England.
Interview date: TBC
For further information about this role, contact Kate Pollard kate.pollard@bolton.gov.uk

Unfortunately, we are unable to offer sponsorship for this role.

Artificial Intelligence (AI)
We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success.

Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process.
Ask us about flexible working options to fit with your work/life balance - #HappytoTalkFlexible

The Role
Do you want to join a dynamic, ambitious and caring team at the heart of transforming services for children, young people and families in Bolton?

This is an exciting opportunity to play a pivotal role in shaping and supporting Bolton's Families First transformation. As Quality Assurance Manager, you will help us understand what is making a positive difference for children and families, identify where we can improve, and ensure that learning is translated into better practice and stronger outcomes.

Reporting to the Principal Social Worker, you will help lead our quality framework across alongside our dedicated workforce, ensuring we have a clear and honest picture of the experiences and outcomes of children, young people and families.

This role is much more than quality assurance. You will be a key driver of organisational learning and practice development, helping to create an environment where reflection, curiosity and improvement are embedded in everyday practice. You will work alongside practitioners, managers, senior leaders and partners to ensure learning is understood, acted upon and translated into meaningful change for children and families.

As a senior professional within Children's Services, you will contribute to strategic leadership, report directly into Bolton's Assurance and Performance Board, represent the service in internal and multi-agency forums and provide constructive support and challenge at all levels of the organisation.

Why Join Bolton?
Play a leading role in Bolton's ambitious Families First transformation programme.
Be part of a dynamic, supportive and values-driven leadership team.
Influence strategic decision-making across Children's Services.
Help create a culture of learning, reflection and continuous improvement.
Use evidence and insight to make a tangible difference to the lives of children, young people and families.
Shape how we understand, measure and improve the quality and impact of our services.
Focuses on the real purpose: improving the lives of children and families through learning and improvement.

If you would like to discuss this role further, please contact[SW1.1][EF1.2] Children’s Services Transformation Programme Manager kate.pollard@bolton.gov.uk

About You
Working as part of a supportive and forward-thinking leadership team, you will bring together intelligence to identify what is working well and where change is needed. Your analysis and professional judgement will directly influence service improvement, strategic decision-making and our journey of continuous improvement.

If you are passionate about improving outcomes for children and families, committed to evidence-informed practice and excited by the opportunity to help shape the future of Children's Services, we would love to hear from you.

Please apply now with your CV and covering letter explaining how you meet the requirements of the role as outlined in the job description and person specification.

About Us
This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.
Ready to apply? Then please click Apply and upload your anonymised CV and supporting statement discussing your relevant skills and experience and explain how you believe they make you a strong fit for this role.

Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply.

We are committed to safeguarding and promoting the welfare of vulnerable adults and young people and expect all staff and volunteers to share this commitment.
DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Employment offers are conditional subject to satisfactory clearances. For roles where a criminal records check from the DBS is required, this includes satisfactory clearance of this check. The possession of a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of an individual’s offence/s. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. Bolton Council’s policy on the Employment of Ex-Offenders is available here.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.

This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information.

For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact recruitment@bolton.gov.uk